jazzhr
Assistant Operations Manager (Electrical Services)
Lane Valente Industries
Los Angeles, USA
Full-time
Mid · 3+ years experience
Onsite
Discovered 3 days ago
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- Dispatch technicians for emergency and scheduled service calls.
- Coordinate technician schedules to maximize productivity and response times.
- Monitor incoming service requests and prioritize work based on urgency.
- Provide after-hours leadership for this operations division during assigned 24/7 on-call weeks, responding promptly to emergency service requests, technician questions, and operational issues.
- Serve as the primary after-hours point of contact for technicians and other company personnel during assigned on-call rotations.
- Maintain communication with customers, technicians, vendors, and management regarding job status.
- Act as Operations Manager in their absence when required.
- Source and coordinate qualified electrical subcontractors and vendors when additional support is required.
- Arrange rental equipment deliveries and pickups, including lifts, generators, trenching equipment, and specialty tools.
- Coordinate with suppliers to ensure materials and equipment arrive on schedule.
- Track rental periods to avoid unnecessary charges.
- Receive incoming shipments of materials, equipment, and supplies weighing up to 800 pounds using appropriate material handling equipment.
- Safely move pallets and freight throughout the warehouse using a manual or electric pallet jack.
- Verify shipment contents against packing slips and purchase orders.
- Organize and maintain warehouse inventory and staging areas.
- Coordinate incoming and outgoing material deliveries with field personnel and vendors.
- Schedule technicians for service, maintenance, and project work.
- Monitor technician GPS locations and job time to ensure efficiency and accountability.
- Verify technician time entries and job completion records.
- Update job progress in company management software.
- Maintain accurate records of dispatch activity, vendor communications, equipment rentals, and inventory.
- Support the Operations Manager with reporting and daily operational tasks.
- Identify process improvements to increase efficiency and customer satisfaction.
- 3+ years of operations, dispatch, project coordination, or electrical industry experience.
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