- Team Development- Identifying, recruiting and properly staffing the store to ensure customer needs are exceeded while scheduling to maintain labor budget goals. Total labor goal below 20% of net sales.
- Coaching, training and motivating team members to achieve higher performance and interaction with all customers.
- Demonstrate high values and service by leading by example on the sales floor.
- Schedule regular meetings with team members to keep abreast with additional training, changing conditions and current fashion trends.
- Sales and Results Driven
- Develop and execute strategies to drive customer traffic, customer buys and customer sales.
- Adhere to company guidelines keeping COGS (cost of goods) in balance and minimizing the potential for loss.
- Maintain a fresh and visually enticing store that is clean and well organized at a level exceeding the competition and above customer expectations.
- Strong demonstration of current fashion trends for core customer.
- Strong coaching/leadership, customer service and selling skills with a take-charge mentality.
- Ability to work a flexible schedule, including weekends, holidays and consisting of 42-45 hours per week.
- Strong verbal and written skills.
- Demonstration of management skills and the go-to source for the team for creative solutions for all challenges encountered.
- Outwardly display a high level of energy without need for motivation
- Participate in sorting, evaluating and buying gently used brand name clothing, accessories and shoes from customers
- Providing excellent customer service through brand and style knowledge
- Participate in visual merchandising of store and overall appearance
- Sales and customer service to shoppers
- Must live, eat and breathe fashion!
- Stellar knowledge of young adult fashion and brands plus designer. Vintage a plus!
- Amazing organizational and multitasking abilities
- Exceptional customer service skills
- Strong communication skills
- Energetic upbeat outlook
- Desire to have a career and grow with the company
This franchise is independently owned and operated by a franchisee.
Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee.