Assistant Manager

We love to entertain! It’s in our DNA!... and it’s not just about bowling. We have lots more to offer from Houdini’s Escape Rooms, to Karaoke rooms, 4D Laser Arena, Soft Play to Arcade Machines and Pool Tables. We also have fully licensed bars including cocktails, and of course our fabulous food menu.

We have something fun for all the family to do, regardless of age. Our centres are fantastic places to visit, and even better places to work in. Why not come and help us entertain?

As a Assistant Manager for Tenpin, you will be responsible for ensuring our customers have a great time when they visit us! The ideal Assistant Manager will be driven, passionate and have a natural ability to create a fun environment for both our customers and team.

You will need to be well organised, approachable and show initiative. Exceptional customer service will be at heart of your role. You will also be responsible for owning your development to grow into a Deputy Manager.

You will:

Assume day-to-day responsibility for the operational management of the centre

Strive to achieve a culture that is totally focused on the delivery of the best possible level of customer service

Lead the team by example ensuring everyone works together effectively

To support the delivery of the company strategy

Deputise in the absence of the Deputy Manager

Undertake ownership for own training and development to grow into the future role of Deputy Manager

Support the other Managers in the achievement of all budgets, targets and KPI’s

Provide support to the team in various departments as and when required

Take responsibility for ensuring that all policies, procedures, controls and compliance areas are adhered to on a daily basis