oracle

Assistant Manager - Quality Analyst

EXL

Chennai, IND

Manager · 3+ years experience

Hybrid

Discovered Yesterday

Free

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Responsibilities and Essential Functions:
QC check
Follow every aspect of SOP without fail
Complete received Audits with Quality
To achieve Quality and production target
Follow project related protocols and instructions
Escalate issues, identify trends...
Update all the logs like productivity, Clarification log, and any other logs applicable on a daily basis.
Check with Manager /TL in case of clarifications
All emails from Manager should be answered promptly without fail
Problem solving skill sets
Ensure compliance of entire team for HIPAA,OIG
Responsibilities and Essential Functions: - QC check - Follow every aspect of SOP without fail - Complete received Audits with Quality - To achieve Quality and production target - Follow project related protocols and instructions - Escalate issues, identify trends... - Update all the logs like productivity, Clarification log, and any other logs applicable on a daily basis. - Check with Manager /TL in case of clarifications - All emails from Manager should be answered promptly without fail - Problem solving skill sets - Ensure compliance of entire team for HIPAA,OIG

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