Assistant Manager - Program Management

Lead and manage high-impact customer programs from planning through execution, ensuring delivery against business objectives, timelines, quality, and financial targets while being familiar with related tools.

Drive cross-functional collaboration across Operations, Engineering, Supply Chain, Finance, Quality, and Customer Focus Teams (CFT) to ensure seamless program execution.

Provide Strong People leadership, coaching, and mentoring to team members, fostering a culture of accountability, problem-solving, and continuous improvement.

Act as a trusted partner to customers, building strong relationships and proactively managing expectations, risks, and escalations.

Oversee New Product Introduction (NPI), New Product Development (NPD), and Product Lifecycle Management activities.

Monitor key operational and business metrics, identify trends, and drive corrective and preventive actions to achieve program goals.

Lead critical issue resolution, risk mitigation, and decision-making during challenging business situations.

Support leadership reviews by preparing insightful business updates, presentations, and performance reports.

Leverage ERP systems (SAP/Baan) and automation tools to improve efficiency, visibility, and operational performance.

Ensure the highest level of confidentiality while handling sensitive customer and business information.

Leadership Expectations:

Demonstrated ability to lead teams through change and complexity while delivering measurable business results.

Strong stakeholder management skills with the ability to influence decisions across multiple organizational levels.

Proven experience driving strategic initiatives, process improvements, and operational excellence programs.

Ability to develop talent, build team capability, and create a high-performance work environment.