Assistant Manager, Product Operations
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Key skills for this role
About the Role
Gap recherche un Assistant Manager, Product Operations pour son magasin à Niagara-on-the-Lake. Le titulaire sera responsable de la gestion des opérations du magasin, de la vente, du merchandising et du développement des talents.
Key Skills for This Role
Responsibilities
- Soutenir les stratégies et processus pour stimuler les ventes du magasin et offrir une expérience centrée sur le client
- Recruter, embaucher et développer des équipes de marque et d'experts hautement productives
- Assumer la responsabilité du domaine assigné
- Mettre en œuvre des plans d'action pour maximiser l'efficacité et la productivité
- Assurer une exécution cohérente des procédures opérationnelles standard
- Représenter la marque et comprendre la concurrence et le paysage de la vente au détail
- Promouvoir l'engagement communautaire
- Tirer parti du canal omni pour offrir une expérience client sans friction
- Assurer le respect de toutes les normes de conformité
Requirements
- 1 à 3 ans d'expérience en gestion de vente au détail
- Diplôme d'études secondaires ou équivalent
- Capacité à communiquer efficacement avec les clients et l'équipe
- Capacité à travailler selon un horaire flexible incluant soirs, nuits et week ends
- Capacité à utiliser la technologie de vente au détail
- Capacité à se déplacer dans la surface de vente, la réserve et le bureau, et à soulever jusqu'à 30 livres
Full Job Posting
About the role
- As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers.
- You’re responsible for driving profitable sales growth through all aspects of the store including customer and product operations, merchandising, and talent development.
What you'll do
- Support strategies and processes to drive store sales and deliver results through a customer centric mindset.
- Recruit, hire and develop highly productive Brand Associate and Expert teams.
- Own assigned area of responsibility.
- Implement action plans to maximize efficiencies and productivity.
- Perform Service Leader duties.
- Ensure consistent execution of standard operating procedures.
- Represent the brand and understand the competition and retail landscape.
- Promote community involvement.
- Leverage omni channel to deliver a frictionless customer experience.
- Ensure all compliance standards are met.
Who you are
- A current or former retail employee with 1 3 years of retail management experience.
- A high school graduate or equivalent.
- A good communicator with the ability to effectively interact with customers and your team to meet goals.
- Passionate about retail and thrive in a fast paced environment.
- Driven by metrics to deliver results to meet business goals.
- Determined to effectively lead and inspire others to learn and grow through coaching and mentoring.
- Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
- Able to utilize retail technology.
- Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds.
- Ability to travel as required.
Benefits at Gap
- Merchandise discount for our brands: 50% off regular priced merchandise at Gap, Banana Republic, Old Navy and Athleta, 30% off at Outlet, and 10% off markdowns at Gap, Banana Republic and Outlet.
- Competitive Paid Time Off plans.
- Company match for donations and volunteer time.
- Registered Retirement Savings Plan.
- Employee stock purchase plan.
- Medical, dental, vision and life insurance.
- Virtual health care 24/7.
- Maternity/Parental Top Up.
About Gap
- Gap has always been about optimistic American style.
- We’ve built our brand on staying true to our roots while always being out in front of what’s next.
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