Assistant Manager, Product Operations
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Key skills for this role
About the Role
Gap is looking for an Assistant Manager to drive profitable sales growth through customer and product operations, merchandising, and talent development. You will support store strategy execution, coach team members, and ensure a best-in-class customer experience.
Key Skills for This Role
Responsibilities
- Support strategies and processes to drive store sales and deliver results
- Recruit, hire and develop highly productive Brand Associate and Expert teams
- Own assigned area of responsibility
- Implement action plans to maximize efficiencies and productivity
- Perform Service Leader duties
- Ensure consistent execution of standard operating procedures
- Represent the brand and understand the competition and retail landscape
- Promote community involvement
- Leverage omni channel to deliver a frictionless customer experience
- Ensure all compliance standards are met
Requirements
- 1 3 years of retail management experience
- High school graduate or equivalent
- Ability to work a flexible schedule including holidays, evenings, overnight, and weekends
- Ability to lift up to 30 pounds
Full Job Posting
About the role
- As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You’re responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development.
What you'll do
- Support strategies and processes to drive store sales and deliver results through a customer centric mindset.
- Recruit, hire and develop highly productive Brand Associate and Expert teams.
- Own assigned area of responsibility.
- Implement action plans to maximize efficiencies and productivity.
- Perform Service Leader duties.
- Ensure consistent execution of standard operating procedures.
- Represent the brand and understand the competition and retail landscape.
- Promote community involvement.
- Leverage omni channel to deliver a frictionless customer experience.
- Ensure all compliance standards are met.
Who you are
- A current or former retail employee with 1 3 years of retail management experience.
- A high school graduate or equivalent.
- A good communicator with the ability to effectively interact with customers and your team to meet goals.
- Passionate about retail and thrive in a fast paced environment.
- Driven by metrics to deliver results to meet business goals.
- Determined to effectively lead and inspire others to learn and grow through coaching and mentoring.
- Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
- Able to utilize retail technology.
- Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds.
- Ability to travel as required.
Benefits at Gap
- Merchandise discount for our brands: 50% off regular priced merchandise at Gap, Banana Republic, Old Navy and Athleta, 30% off at Outlet, and 10% off markdowns at Gap, Banana Republic and Outlet.
- Competitive Paid Time Off plans.
- Company match for donations and volunteer time.
- Registered Retirement Savings Plan.
- Employee stock purchase plan.
- Medical, dental, vision and life insurance.
- Virtual health care 24/7.
- Maternity/Parental Top Up.
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