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Assistant Manager - Outlet
AccorHotel
Bengaluru, IND
Full-time
Executive
Onsite
Discovered 1 weeks ago
Restaurant outlet operationsFood and beverage serviceTeam supervision and trainingGuest relationsUpselling and revenue generationInventory and cost control
Free
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Restaurant outlet operationsFood and beverage serviceTeam supervision and training
Key Skills for This Role
Restaurant outlet operationsFood and beverage serviceTeam supervision and trainingGuest relationsUpselling and revenue generationInventory and cost control
Full Job Posting
Responsibilities
- Assist in managing day-to-day restaurant outlet operations and guest experiences.
- Supervise, train, and motivate the service team while maintaining service quality, grooming, hygiene, and efficiency.
- Handle guest complaints and ensure prompt resolution of service issues.
- Coordinate with kitchen, housekeeping, and other departments for seamless service delivery.
- Drive outlet revenue through upselling, promotions, and guest engagement.
- Monitor inventory, breakage, and operating supplies while following cost-control measures.
- Ensure compliance with food safety, hygiene, brand standards, HACCP, and statutory requirements.
- Assist with duty rosters, performance evaluations, and training plans.
- Support the Outlet Manager with departmental goals, budgets, and service excellence targets.
Requirements
- Bachelor's degree or diploma in hotel management, hospitality management, or a related field.
- 3–5 years of food and beverage service operations experience, preferably in a luxury or five-star hotel.
- At least 1–2 years of supervisory experience in a restaurant or specialty outlet.
- Strong leadership and team management abilities.
- Excellent communication and guest relations skills.
- Knowledge of restaurant operations, food and beverage service standards, and fine dining etiquette.
- Strong problem-solving and decision-making capabilities.
- Proficiency in POS systems, Microsoft Office, and restaurant management software.
- Ability to work under pressure and manage multiple priorities effectively.
About Accor
Accor describes its culture as inclusive and focused on meaningful employment, welcoming working conditions, and employee development.
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