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Assistant Manager - Order to Cash (Credit)

Genpact
Kolkata, IND
Onsite
Discovered 3 weeks ago
Order to CashCollectionsDispute managementClient relationsBanking and capital marketsFinancial close
Free

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Order to CashCollectionsDispute management
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Role overview

Genpact is hiring an Assistant Manager for Order to Cash activities in a finance and accounting environment.

The role involves working to strict deadlines in a high-pressure business environment while collaborating effectively with the team.

Responsibilities

  • Manage activities across the Order to Cash domain from purchase order validation through billing.
  • Manage collections and dispute resolution and enforce the relevant strategy.
  • Contact end customers by phone and email to collect overdue amounts.
  • Meet monthly, quarterly, and yearly collections targets.
  • Maintain customer and country or regional finance relationships through email, fax, and conference calls.
  • Lead conference calls with country and regional financial managers.
  • Participate in country- and region-level governance meetings.
  • Collaborate with team members to meet deliverables and develop process standards.
  • Identify process improvement opportunities and drive Lean and Six Sigma projects.

Qualifications

  • A bachelor's degree in accounting, commerce, economics, or finance, or a master's degree in finance.
  • English language proficiency at Upper Intermediate level, B2.
  • Experience with Order to Cash, collections, dispute management, and related finance processes.
  • SAP knowledge and experience generating SAP reports are advantageous.
  • Relevant certifications listed include CAMS, PSIB, CCO, CFA, CPA, and CRCM.

Required skills

  • Banking and capital markets.
  • Client relations.
  • Financial close and consolidations.
  • Fixed assets and reconciliations.
  • Record to Report.
  • Regulatory reporting and risk management.
  • SAP and Oracle ERP systems.

Workplace and schedule

  • The job is designated as office work.
  • The role requires openness to working any shift according to business requirements.
  • The listed shift is night work in India.

About the employer

Genpact provides process intelligence and artificial intelligence solutions for global enterprises.

The company emphasizes innovation, client centricity, integrity, inclusion, and continuous learning.

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