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Assistant Manager - Operations.Trade Operations-OT Honk Kong

Mashreq
Remote, IND
Full-time
Senior · 9+ years experience
Remote
Discovered 1 weeks ago
SWIFT
Free

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Key skills for this role

SWIFT
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Key Result Areas

  • All processing should be as per SOP/OPM’s and UCP/ISBP/ISP as applicable and charges recovery to be as per the extant guidelines.
  • Perform sanction checking of relevant parties in documents.
  • Handle Trade Operations.
  • Responsible for authorizing/inputting transactions into the system and prepare/authorize relevant SWIFT messages.
  • Ad-hoc tasks given by the Team Head
  • Ensure errors/knowledge gaps are shared with line manager/team to address customer service issues.
  • No revenue leakage due to miss out in charges collection
  • No outstanding reconciliation entries pending in Nostro or Internal accounts.

Problem Solving

  • Managing customers’ expectations, Ideation and working on automation projects
  • Participating in Team Huddles and showing enough Teamwork to provide solutions to any issues
  • Ensure solutions are implemented on fast track basis and work closely with onshore unit to ensure seamless client delivery.
  • Audit observations if any, must be closed in an effective and timely manner.
  • Ensures efficient processing of transactions, adherence to service standard and quality services to both internal and external customers.
  • Acts as an authorizer/maker for Import LG issuance/Amendments/cancellation and/or similar stages for Standby Letter of Credits/Claims .
  • Ensures that the practice and procedures stated in relative manual have been strictly followed during the course of transaction processing.
  • Recommends actions in relation to changes in law, Rules of International Chamber of Commerce, Government regulations and bank policies which will affect the import scenario.

Knowledge, Skills and Experience

  • Bachelor's Degree
  • At least 9-12 years of relevant working experiences in Trade Operations
  • Expert level knowledge in Understanding of Trade Ops.
  • Expert level knowledge of accounting entries and UATs.
  • Understanding of amortization principles
  • Good communication skills, Team Management and interpersonal skills
  • Proficiency in MS Office (Word and Excel)
  • Attentive to details, good analytical skills and interpersonal skills
  • Able to work under pressure, excellent organizational skills and good team player.

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