Assistant Manager - Learning & Development

Assist in the creation, implementation and facilitation of the Hotel Training Plan and budget that is aligned with the hotel’s goals and strategic plan

Conduct annual training needs analysis and coordinate with department managers to help identify training opportunities for their team members

Initiate, coordinate, deliver and follow-up on all training activities within the hotel

Actively initiate relationships and partnerships with industry associations, external training companies and academic counsels related to the hospitality industry

Update and maintain accurate records of training activities and participant information

Maintain an ongoing Training Calendar to ensure learning resources and opportunities are maximized

Develop and manage a central internal resource library of videos/books/magazines that can be utilized by all employees

Share responsibilities for the integration and orientation process of new hires

Assist with the implementation of new policies, procedures, and standards

Prepare and submit training reports

Maximize learning by providing a creative and efficient environment in the delivery of training sessions