Assistant Manager | Guidewire BA | Bengaluru Eco space | Engineering as a Service/ Operate

Role Title : Assistant Manager | Guidewire BA | Bengaluru

As a Senior Business Analyst (Guidewire) , you are responsible for translating business needs into high‑quality, implementable functional requirements for Guidewire initiatives across one or more value streams or business units.

You act as a senior member within Agile teams, ensuring requirements are clear, testable, and aligned to Guidewire product capabilities, while adhering to Zurich standards and functional blueprints.

This role focuses on strong execution, functional depth, and delivery reliability , with growing ownership across run and change.

Analyse business requirements across Guidewire platforms:

PolicyCenter

BillingCenter

ClaimCenter

Translate business needs into:

Epics, features, and user stories

Clear acceptance criteria and functional rules

Prefer out‑of‑the‑box (OOTB) Guidewire capabilities; highlight and justify configuration or customisation needs

Identify functional gaps, dependencies, and impacts across:

Underwriting

Claims

Billing

Finance and operations

Own the quality and readiness of assigned backlog items:

User stories

Acceptance criteria

Non‑functional requirements

Ensure stories are:

Complete

Unambiguous

Testable

Ready for development

Maintain traceability from business needs to delivered functionality

Act as the functional point of contact for story clarification during sprints

Actively participate in:

Discovery and refinement workshops

Sprint planning and backlog grooming

Sprint reviews and demos

Collaborate closely with:

Developers

Quality Engineers

Integration and release teams

Support testing activities including:

Functional validation

Integration testing

UAT support

Support L2/L3 production incidents from a functional perspective

Assist with:

Root‑cause analysis

Defect triage

Functional clarification for fixes

Ensure learnings from production issues are reflected back into requirements and design

Contribute to reduced defect leakage and improved production stability

Adhere to Zurich and CIP functional standards, patterns, and blueprints

Promote reuse of:

Functional designs

Business rules

Configuration patterns

Identify opportunities to improve requirement quality, clarity, and delivery efficiency

Contribute to documentation and knowledge assets

Act as a role model for:

Intermediate and Junior BSAs

New team members

Share best practices in:

Requirement writing

Functional modelling

Guidewire domain knowledge

Support onboarding, shadowing, and informal mentoring as required