oracle
Assistant Manager - Claims Audit
EXL
Chennai, IND
Full-time
Senior · 6+ years experience
Hybrid
Discovered 1 weeks ago
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Role Overview
• Oversee day to day operations to ensure efficiency and effectiveness in all business functions, including staffing and inventory management.
• Lead, train and mentor staff members, ensuring high levels of engagements and productivity.
• Monitor and ensure excellent client service is always provided, addressing escalated client issues and resolving them in a timely manner.
• Maintaining comprehensive financial transaction records including daily over payments.
• Excellent multitasking and time management
• Analyzing the weekly and monthly reports, helping team on the clarifications.
Key Skills for This Role
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Job description
Oversee day to day operations to ensure efficiency and effectiveness in all business functions, including staffing and inventory management.
Lead, train and mentor staff members, ensuring high levels of engagements and productivity.
Monitor and ensure excellent client service is always provided, addressing escalated client issues and resolving them in a timely manner.
Maintaining comprehensive financial transaction records including daily over payments.
Excellent multitasking and time management
Analyzing the weekly and monthly reports, helping team on the clarifications.
Responsibilities
- Responsibilities:
- Adhere to project protocols and instructions.
- Report any issues or trends promptly.
- Promptly respond to all emails from the manager (Internal / External).
- Maintaining the weekly, monthly production, Quality as well as Inventory reports.
- Maintain the logs (such as productivity, clarification, and others as applicable) updated.
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