Assistant Manager at Five Guys — Birmingham, GBR | Base Career

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BURGERS & FRIES AND INCREDIBLE CAREERS!

We’re the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients.

And we’ve stuck to the same ‘perfect and serve’ philosophy since our family business began in 1986.

In every restaurant, you’ll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant’s results.

This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service.

Our Assistant Managers are there to demonstrate leadership, coaching and direction, along with bringing our values to life for their team and our customers.

Rewards

An achievable bonus scheme worth up to 15% of annual salary
An additional Secret Shopper bonus worth up to £2,000
High Performer Awards and Bonuses
Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
33 Days paid holiday
Paid breaks
Free burgers, fries and shakes while on shift
Life assurance
All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay

Other Awesome Perks

Days out and social events
Invite to the annual Assistant Manager conference
Team competitions – “Fry Cup” and “Olympics”
Five Guys Perks – employee discount program
Access to wellbeing support and employee assistance programme (EAP)
Development opportunities to grow a career with us!

• Enhanced Maternity & Paternity Leave

Experience : Ideally, you have at least 1-2 years of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high.
Customer Satisfaction : You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews.
Financial Responsibility : You have experience assisting with P&L management, controlling labour costs, and managing inventory/waste to hit profitability targets.
Leadership Skills : You have a proven track record of leading, coaching, and motivating a team. You don’t just manage; you develop people and identify future talent.
Operational Excellence : You have a solid understanding of Food Safety standards, Health & Safety regulations, and maintaining 5-star hygiene ratings.
Flexibility : You are available to work a variety of shifts, including evenings, weekends, and holidays.

Assistant Manager

Job Fit Check

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Rewards

Other Awesome Perks

• Enhanced Maternity & Paternity Leave

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