Assistant Guest Relations Manager
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Key skills for this role
About the Role
Marriott International seeks an Assistant Guest Relations Manager to provide exceptional guest service at JW Marriott in Abu Dhabi. The role involves responding to guest inquiries, coordinating special arrangements, and ensuring a memorable stay.
Key Skills for This Role
Responsibilities
- Respond to guest questions and follow up to ensure satisfaction
- Take and confirm reservations and cancellations
- Provide information on property amenities, services, and local attractions
- Coordinate special arrangements such as spa, transportation, and dining
- Collaborate with management to improve department performance
Requirements
- High school diploma or G.E.D. equivalent
- At least 1 year of related work experience
- At least 1 year of supervisory experience
Full Job Posting
Position Summary
- Respond to guest questions and follow up to ensure satisfaction.
- Take and confirm reservations and cancellations.
- Supply guests with information on property amenities, services, and local attractions.
- Respond to requests for special arrangements by identifying appropriate providers.
Preferred Qualifications
- High school diploma or G.E.D. equivalent.
- At least 1 year of related work experience.
- At least 1 year of supervisory experience.
- License or Certification: None
Additional Information
- Job Number: 26077050
- Job Category: Rooms & Guest Services Operations
- Schedule: Full Time
- Located Remotely? N
- Position Type: Non Management
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