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This position will be based out of the Scotia Barn location.
Salary Range: $72,000 - $78,000
Reporting to the General Manager, the Assistant General Manager (AGM) partners closely with the General Manager to ensure the complex is run in a way that supports the annual operating plan and drives continuous improvement. The AGM provides strong day-to-day operational leadership across the complex's departments, steps in for the General Manager when needed, and helps build a team culture that exceeds company objectives.
This role provides direct leadership to the League Manager, Youth League & Program Manager, and Event & Community Coordinator, and is responsible for maximizing participation, customer retention, game deck and amusement games utilization, and program revenue all while strengthening Canlan Sports' presence within the local community.
Sports complex culture, customer experience, and cleanliness
Operational efficiency and health & safety of customers and employees
Program and revenue growth across adult leagues, youth leagues, instructional programs, camps and clinics, birthday parties, stick & puck programs, tournaments and special events, and game deck utilization
You'll ensure programs are developed, marketed, sold, executed, and continuously improved to maximize participation, retention, and profitability.
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Diploma or Degree in Business, Recreation, Facility Management, or equivalent combination of education and experience
35 years of experience in sports facility management, including program marketing, food and beverage exposure, and facility maintenance
Demonstrated team leadership and development ability
Entrepreneurial sales and business development skills in a sports/recreational environment
Strong customer and client focus
Experience with the technical aspects of ice making and maintenance is an asset
Sound business acumen and understanding of how business dynamics drive results
Ability and willingness to travel between complexes within the Lower Mainland region as required
Join a team that's passionate about building community through sport. At Canlan Sports, you'll have the opportunity to lead, grow, and make a lasting impact on the athletes, families, and communities we serve every day.
NOTE: Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. We are an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, provincial, and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices. As part of our recruitment and hiring practices, we may use AI-based tools to assist in the initial screening and assessment of applications. All final hiring decisions are made by human reviewers.
Public Canadian owner and operator of recreational sports complexes serving hockey and community sports participants across North America.
Visit company websiteJobs and hiring trendsCAD 72000-78000 yearly / year
Full-time
Mid · 3+ years experience
Onsite
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