indeed
Assistant Front Office Manager
Marriott International
Maharashtra, IND
Full-time
Onsite
Discovered 1 weeks ago
Front office operationsGuest servicesTeam supervisionHospitalityCustomer serviceConflict resolution
Free
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Front office operationsGuest servicesTeam supervision
Role Overview
Assist the Front Office Manager with front office functions and daily staff supervision.
Support Bell/Door Staff, Switchboard, Guest Services, and Front Desk operations.
Help ensure efficient check-in and check-out, guest satisfaction, employee satisfaction, and departmental financial performance.
Key Skills for This Role
Front office operationsGuest servicesTeam supervisionHospitalityCustomer serviceConflict resolution
Full Job Posting
Job Summary
Assist the Front Office Manager with front office functions and daily staff supervision.
Support Bell/Door Staff, Switchboard, Guest Services, and Front Desk operations.
Help ensure efficient check-in and check-out, guest satisfaction, employee satisfaction, and departmental financial performance.
Schedule and Position
- The position is full time.
- The position is categorized as management within Rooms and Guest Services Operations.
- The role is located at The Westin in Mumbai, Maharashtra, India.
Education and Experience
- A high school diploma or GED plus two years of guest services, front desk, or related professional-area experience is accepted.
- Alternatively, a two-year degree in hotel and restaurant management, hospitality, business administration, or a related major is accepted with no work experience required.
Front Office Team Management
- Supervise and manage employees while overseeing day-to-day front office operations.
- Understand employee positions well enough to perform their duties when employees are absent.
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