Assistant Event Manager
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Marriott International is hiring an Assistant Event Manager to lead banquet staff and execute events at Delta Hotels in Jeddah. The role requires 2 years of experience in event management or food and beverage.
Key Skills for This Role
Responsibilities
- Manage departmental inventories and assets including par levels and maintenance of equipment
- Conduct monthly department meetings with the Banquet captains and employees
- Maintain attendance log for banquet employees
- Maintain and enforce established sanitation levels
- Adhere to and reinforce all standards, policies, and procedures (SOPs, LSOPs, etc.)
- Ensure employee awareness of the event phase portion of the Meeting Planner Survey and Guest Satisfaction Scores
- Order supplies for the department (e.g., china, glass, silver, buffet presentations, props, and other service equipment needs)
- Use banquet beverage 'Use' records to guide banquet beverage supervisor in controlling liquor costs
- Understand the impact Banquet operations has on the overall success of an event and manage activities to maximize customer satisfaction
- Schedule banquet service staff to forecast and service standards, while maximizing profits
- Attend and participate in all pertinent meetings
- Lead shifts and actively participate in the servicing of events
Requirements
- High school diploma or GED
- 2 years experience in the event management, food and beverage, or related professional area
Full Job Posting
JOB SUMMARY
- Entry level management position that leads the banquet staff while personally assisting in executing events based on requirements and standards. Develops and directs team to provide consistent, high quality service. Communicates performance expectations and trains staff in processes. Responsible for managing financial and administrative duties.
CANDIDATE PROFILE
- Education and Experience: High school diploma or GED; 2 years experience in the event management, food and beverage, or related professional area.
CORE WORK ACTIVITIES
- Supporting Management of Department Operations and Inventories: Manages departmental inventories and assets including par levels and maintenance of equipment. Conducts monthly department meetings with the Banquet captains and employees. Maintains attendance log for banquet employees. Maintains and enforces established sanitation levels. Adheres to and reinforces all standards, policies, and procedures (SOPs, LSOPs, etc.). Ensures employee awareness of the event phase portion of the Meeting Planner Survey and Guest Satisfaction Scores. Orders supplies for the department (e.g., china, glass, silver, buffet presentations, props, and other service equipment needs). Uses banquet beverage 'Use' records to guide banquet beverage supervisor in controlling liquor costs, managing the banquet beverage perpetual inventory and requisitioning liquor. Understands the impact Banquet operations has on the overall success of an event and manages activities to maximize customer satisfaction. Schedules banquet service staff to forecast and service standards, while maximizing profits.
- Participating in and Leading Banquet Teams: Attends and participates in all pertinent meetings. Leads shifts and actively participates in the servicing of events. Applies and continually broadens knowledge of food and wine pairings and cutting edge cuisine, and overall event presentation.
- Providing and Ensuring Exceptional Customer Service: Sets a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels. Responds to and handles guest problems and complaints. Empowers employees to provide excellent customer service. Strives to improve service performance. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Reviews quarterly Meeting Planner Survey and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction.
- Conducting Human Resources Activities: Interviews and hires Banquet captains and employees with appropriate skills. Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Ensures employees understand expectations and parameters. Observes service behaviors of employees and provides feedback to individuals. Reviews comment cards and guest satisfaction results with employees. Participates in the development and implementation of corrective action plans. Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures.
About Marriott International
- At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
- Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don’t. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what’s most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Marriott International
Guest Experience Expert
Mecca, KSA
Marriott International is seeking a Guest Experience Expert to deliver memorable guest experiences at JW Marriott in Mecca. The role involves processing operational needs, addressing guest requests, and sharing local hig
Guest Experience Expert-(Saudi National)
Mecca, KSA
Marriott International seeks a Guest Experience Expert to deliver memorable guest experiences at JW Marriott in Makkah. Responsibilities include check-in/out, addressing guest requests, and sharing local highlights. This
Hotel Cleanliness Supervisor - Marriott Al Forsan
Abu Dhabi, UAE
Marriott International is seeking a Hotel Cleanliness Supervisor for the JW Marriott at Al Forsan International Sports Resort in Abu Dhabi. You will inspect guest rooms and public areas, supervise housekeeping staff, and
Host/Hostess
Riyadh, KSA
Marriott International is seeking a Host/Hostess to greet and seat guests in a restaurant setting. The role involves managing seating arrangements, maintaining cleanliness, and ensuring guest satisfaction. No prior exper
Host/Hostess
Riyadh, KSA
Marriott International is seeking a Host/Hostess to greet and seat guests in a restaurant setting. The role involves managing seating arrangements, maintaining cleanliness, and ensuring guest satisfaction. No prior exper
Hostess
Riyadh, KSA
Marriott International is seeking a Hostess to greet and seat guests in a restaurant setting. The role involves managing seating arrangements, maintaining cleanliness, and ensuring guest satisfaction. No prior experience
Engineering Admin Assistant
Dubai, UAE
Marriott International seeks an Engineering Admin Assistant to serve as a point of contact for clients, handle administrative tasks, and support engineering operations at JW Marriott in Dubai. The role requires strong co
Hotel Cleanliness Expert
Dubai, UAE
Additional Information Job Number 26085924 Job Category Housekeeping & Laundry Location Palm West Beach, Palm Jumeirah Road, Dubai, United Arab Emirates, United Arab Emirates,VIEW ON MAP Schedule Full Time Located Remote
Guest Experience Expert
Mecca, KSA
Guest Experience Expert-(Saudi National)
Mecca, KSA
Hotel Cleanliness Supervisor - Marriott Al Forsan
Abu Dhabi, UAE
Host/Hostess
Riyadh, KSA
Host/Hostess
Riyadh, KSA
Hostess
Riyadh, KSA
Engineering Admin Assistant
Dubai, UAE
Hotel Cleanliness Expert
Dubai, UAE