Assistant Call Center Manager

• The team is booking efficiently and performing at a high level
• Calls are handled with empathy, urgency, and professionalism
• Coaching leads to measurable improvement
• The schedule stays full and optimized
• Team members feel supported and challenged
• You take ownership of team performance—not just your own

This is not just a call center role.

We invest heavily in:

• Leadership development
• Coaching and performance systems
• Creating strong, confident teams

You won’t just support a team here— 👉 You’ll help lead one and grow into full leadership.

We believe great people deserve to be taken care of.

• Competitive pay: $25-27/hour (based on experience and performance)
• 100% paid health, dental, and vision (for you AND your family)
• $15,000 company-paid life insurance
• 401(k) with 4% match
• Profit sharing
• Paid vacation, sick time, and holidays
• Gym membership
• Ongoing leadership and professional development

👉 Very few companies offer what we offer.

We mean that.

This role is a great fit if you:

• Have experience in call center, dispatch, or customer service environments
• Enjoy coaching and helping others improve
• Are organized, detail-oriented, and proactive
• Communicate clearly and confidently
• Want to grow into a leadership role

This is NOT a fit if you:

• Avoid giving feedback or holding others accountable
• Struggle in fast-paced environments
• Prefer working independently without team responsibility
• Lack urgency or follow-through
• Want a low-pressure role

📍 Location

• This is an in-person position operating out of Bishopville, Maryland

💙 Our Values

These values aren't just words on a wall—they guide our decisions, shape our culture, and set the standard for how we work together.

• Ownership — Take initiative. Own the outcome. Leave it better than you found it.
• Empathy — Lead with humanity, care and understanding.
• Courage — Embrace discomfort. Do the hard things. Growth follows.
• Gratitude — There is always something to be grateful for. Find it. Share it.
• Authenticity — Be your weird self and respect that in others. You shine brighter that way.

🔥 Final Word

There are easier roles out there.

But if you’re looking for:

• Growth
• Leadership opportunity
• A team that actually cares
• And a clear path to the next level

👉 This might be it.

📩 Apply Now

If you’re ready to step into leadership and make a real impact, we’d love to meet you.

Seaside Plumbing is an equal opportunity employer.

We are committed to building a team that reflects a wide range of backgrounds, experiences, and perspectives.