Assistant Branch Manager

The Assistant Manager is an integral part of a team and will be a key point of contact for customers as well as augmenting the responsibilities of the Branch Manager as and when required. The role will: Assist the Branch Manager with daily duties and reporting Engage with clients to determine their needs and provide expert advice to ensure the best coverage for them Maintain and manage a book of business and strong client relationships through proactive contact via phone, letter and email Develop new business opportunities by securing expiry dates and cross selling Manage and process renewals on a timely basis and maintain high levels of client retention Support clients in the claims process Here’s what you bring: High School graduate Minimum 3 years of experience Insurance Broker level 2 license Strong leadership abilities A natural ability at building authentic customer relationships and functioning as a part of a team Excellent time management skills and the ability to multi-task Demonstrated ability to maintain confidentiality and to exercise discretion are important qualities Strong work ethic without sacrificing your ability to have fun on the job