Assembly Technician - DotPeen

Process daily Return Merchandise Authorization (RMA) documents daily; unpack, sort, and record all necessary information (e.g., model numbers, part numbers, and customer information).

Perform diagnostic troubleshooting, routine maintenance, and mechanical repairs on customer equipment.

Accurately document all necessary information (e.g. parts, labor hours) on RMA forms, and conduct on-site field service calls at customer facilities as needed.

Fulfill new machine orders by analyzing sales specifications, gathering necessary components, and assembling spare part kits.

Inspect, test, and securely package finished machines for delivery to the Shipping department. Ensure shipping checklists, tags, and documentation are complete and attached.

Utilize hand tools, power tools, band saws, drill presses, and bench grinders to complete precision mechanical assemblies.

Track, repair, and maintain reserve machine inventory designated for backup deployment and customer demonstrations.

Strong mechanical aptitude skills with a focus on precision, quality, safety, and detail.

Excellent organizational and communication skills with a strong record of workplace dependability.

Valid driver’s license and the ability to travel up to 5%.

Comfortable navigating computers, mobile devices, and standard workplace technology.

Ability to safely lift, push, pull, and carry up to 50 pounds occasionally, up to 20 pounds frequently, and up to 10 pounds constantly.

Capability to work safely in a manufacturing environment with occasional exposure to moving mechanical equipment and loud noises.