Aspire Lounge Agent

By excelling in these areas, you will help create a seamless and enjoyable experience for all our guests.

Your activities Consistently engage with guests in a professional manner, personalizing their experience whenever possible.

Maintain cleanliness and tidiness of reception, barista station, buffet area, and amenities to ensure a pristine presentation.

Possess comprehensive knowledge of all Aspire Lounge brands, services, and products.

Manage lounge capacity based on bookings, invitations, passenger forecasts, and traffic flow.

Understand and adhere to airline contract requirements and various entry channels into the lounge.

Collaborate effectively with service provider contractors and internal stakeholders as a cohesive team.

Ensure accurate reporting, stock receiving, and timely billing processes.

Demonstrate a customer-centric and team-oriented approach with a resilient and can-do attitude.

Your profile Experience in delivering premium bespoke hospitality.

A friendly, welcoming, and professional approach.

Excellent verbal and written communication skills.

Driven by the delivery of great service.

Excellent organization and time management skills.

Ability to multi-task and collaborate as part of a team.

Able to remain calm and poised under pressure.

Holds or is able to undertake RSA and Food Safety Handling Training, maintaining these qualifications diligently.

What we offer On-site employee parking available.

Uniforms provided.

Opportunities for career advancement.

Accrual of annual and personal leave.

Comprehensive & paid training and ongoing support provided.

At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success.

We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Visit our website at Swissport Careers to learn more about Life at Swissport.

Join Swissport today and be part of a team that connects the world of aviation!

Only permanent residents of Australia or New Zealand, or those who have the right to work in Australia or New Zealand may apply.