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AROWS - Program Manager (MD, Joint Base Andrews)

Technology Automation & Management (TeAM)
USA
Full-time
Senior
Onsite
Discovered 1 weeks ago
CloudRisk ManagementCustomer Support
Free

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CloudRisk ManagementCustomer Support
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Position Responsibility Summary

  • Serve as the designated Program Manager with full authority to act for the contractor on all contract matters relating to daily operations
  • Function as the primary liaison between the contractor workforce and the COR, CO, and ANGRC leadership
  • Provide oversight across all functional areas: Web-Based Tool Development, Cloud Transition, Risk Management, Customer Support, and AROWS operations
  • Develop and maintain a management communication strategy and escalation procedures for daily Government interaction
  • Ensure all personnel are appropriately qualified, certified, and trained to execute their assigned functions
  • Identify and implement systemic enhancements that increase operational availability and reduce lifecycle costs
  • Provide immediate situational awareness to Government leaders during unscheduled system outages
  • Manage workforce staffing, hiring, and continuity; develop and execute contract transition plans

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