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Key skills for this role
You will have responsibility for the scheduling of staff and the associated administration duties covering a geographical area and day-to-day administration of tasks and will act as an overall support function for the operational area. The AOC is on Weekend Call on a rotational Basis
Maintain scheduling of all employees and portfolios for, which the AOC covers ensuring delivery of 100% of contractual and temporary hours including holiday planning and absence management and swift resolution of unplanned absence at short notice. Conduct book on calls with sites
Provide administrative support with scheduling databases and keep information up to date for, joiners, induction training, rosters, leavers, absence. Provide support and advice to Security Officer’s during working hours.
Produce front line financial control by delivering employee work patterns in a cost effective manner. Produce timely and accurate reports.
Ensure the schedule delivers customer requirements and confirm that planned deployment meets expectations against budgeted revenue and margin
Support the administrative team in managing queries from the workforce regarding work schedules and making outbound calls when needed to fill last minute or dropped shifts or participate in call round evenings/workforce welfare calls
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Respond to last minute scheduling changes and clashes, reactively and proactively working with the Ops Support Manager and wider operations to ensure events workforce demands are met, escalating any impact last minute changes may have on the ability to deliver budget expectations
Ensure compliance with internal, external and legal requirements as necessary including but not limited to working time directive, SIA, scheduling and procurement processes
Demonstrate teamwork and collaboration across other departments within SSUKI to ensure the overall success of the business and sharing best practice
Any other activities as reasonably required
Experience of multiple office technology and software applications including Microsoft, clerical and administrative procedures, principles and practices of office management
Requires high level of tact and integrity due variety and scope of different contacts and exposure to confidential data
Able to work on own initiative and influence internal and external contacts
Confident, well presented with excellent attention to detail
Able to work in a demanding and busy environment
Able to manage and coordinate complex and changing situations
Demonstrate flexibility and adaptability with proven problem solving skills
Fluent written and spoken English
Previous scheduling experience
Good level of numerical reasoning
Previous experience using workforce management / T&A systems
Good level of commercial awareness
Good stakeholder engagement across a range of functions
5 years checkable work history
Unrestricted right to work in the UK/EU
Ability to analyse and interpret data
Private global security and facilities-services company protecting people, assets, and operations for commercial and public-sector customers.
Visit company websiteJobs and hiring trendsGBP 28000-28000 yearly / year
Full-time
Mid
Hybrid
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