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Area Manager
PULL&BEAR
Riyadh, KSA
Full Time
Manager
Field
3 weeks ago
Store OperationsSales AnalysisFinancial PlanningLoss PreventionCustomer ServiceTeam Leadership
Free
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Store OperationsSales AnalysisFinancial Planning
About the Role
PULL&BEAR seeks an Area Manager to oversee daily operations of stores in an assigned geographic area, leading a team of store managers. You will manage store performance, develop business plans, ensure customer service, and handle manpower planning.
Key Skills for This Role
Store OperationsSales AnalysisFinancial PlanningLoss PreventionCustomer ServiceTeam Leadership
Responsibilities
- Manage the assigned area’s store performances and contribute to the development of an overall business plan, including sales strategies and profit goals
- Perform territory and sales analyses, assessing results and recommending adjustments to sales strategies
- Oversee brand specific marketing and promotion activities are done timely within the stores
- Ensure loss prevention policies, systems & procedures are implemented in the stores
- Ensure store shrink is within company guidelines to protect company property and assets
- Ensure that all customer service initiatives are in place and issues are quickly and courteously handled
- Visit and inspect stores to ensure proper functioning of operations and correct pricing and display of merchandise
- Collect information on market moves, identifying competitive actions, product introductions, etc.
- Undertake sound financial management, including continuous monitoring of figures related to manpower cost and store performance
- Direct the opening of new stores by ensuring availability of needed resources and manage the closing of existing ones
- Handle manpower planning and oversee promotion, transfer, and discipline of employees
- Train, motivate, encourage, and provide constructive guidance to store managers and the team
Requirements
- Minimum 3 6 relevant years, with at least 3 years as an area manager, store manager or similar managerial role
- Experience in Inditex brands (Bershka, Pull & Bear, Lefties, Oysho, Massimo Dutti, Stradivarius) is an advantage
- Excellent abilities in financial and operations planning
- Sound understanding of optimization of store operations and standards for success
- Proficiency in MS Office
- Strong business acumen with a strategic orientation
- In depth understanding and awareness of the market competition
- Excellent interpersonal skills
Full Job Posting
Job Purpose
- Oversee the daily operations of the stores in an assigned geographic area, leading a team of store managers towards effective collaboration and attainment of goals.
Key Responsibilities
- Manage the assigned area’s store performances and contributing in the development of an overall business plan, including sales strategies and profit goals
- Perform territory and sales analyses, assessing the results and recommending adjustments to sales strategies accordingly
- Oversee brand specific marketing and promotion activities are done timely within the stores
- Ensure that the loss prevention policies, systems & procedures are implemented in the stores
- Ensure store shrink is within company guidelines so as to protect company property and assets
- Ensure that all customer service initiatives are in place and that issues are quickly and courteously handled
- Visit and inspect stores in order to ensure proper functioning of the operation and the correct pricing and display of the merchandise
- Collect information on market moves, identifying competitive actions, product introductions, etc.
- Undertake sound financial management, including continuous monitoring of figures related to manpower cost and store performance, to ensure stores are profitable and stay within budget
- Direct the opening of new stores by ensuring the availability of needed resources and manage the closing of existing ones
- Handle manpower planning and oversee promotion, transfer, and discipline of employees
- Train, motivate, encourage, and provide constructive guidance to store managers and the team related to all areas of effective operations
Dimensions
- Oversee stores’ budget, sales and inventory performance and coordinate with Brand Manager to take corrective action
- Contribute in achieving seasonal sell out targets
- Monitor stores’ expenses and payroll budgets
- Contribute towards the reduction of in store employee retention rates
Decision Making Authority
- Required to work independently and with little supervision
- Contribute in interviewing and recruiting decisions
- Input to store management individual performance
- Oversee the development of business plans and sales strategies
- Evaluate existing business procedures and recommend improvements
Problem Solving
- Address customer issues and queries in accurate and timely manner
- Identify both struggling and successful sales initiatives and explore ways to improve on sales metrics
- Handle escalated issues pertaining to employee, accounting, merchandising, stock level control and loss prevention
Qualifications, Experience and Skills
- Minimum 3 6 relevant years, with at least 3 years as an area manager, store manager or similar managerial role preferably within the company
- Having Experience in any of these Inditex brands is an advantage (Bershka, Pull & Bear, Lefties, Oysho, Massimo Dutti, Stradivarius)
- Excellent abilities in financial and operations planning
- Sound understanding of optimization of store operations and standards for success
- Proficiency in MS Office
Job Specific Skills
- Manage diverse operations from a distance
- Strong business acumen with a strategic orientation
- In depth understanding and awareness of the market competition
- Analyze sales figures, interpret trends and forecast future sales
- Excellent interpersonal skills
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