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Arabic Speaker Junior Call Center Agent(Lead Follow-Up & Customer Engagement)
Sahi Real Estate
Dubai, UAE
Full Time
Junior
Onsite
AED 3,000 4,000/month / month
1 months ago
ArabicCustomer ServiceLead Follow UpCRMCommunicationReal Estate Knowledge
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ArabicCustomer ServiceLead Follow Up
About the Role
Sahi Real Estate is seeking a motivated Arabic-speaking Junior Call Center Agent to contact potential customers, conduct welcome calls, follow up on leads, and re-engage prospects.
Key Skills for This Role
ArabicCustomer ServiceLead Follow UpCRMCommunicationReal Estate Knowledge
Responsibilities
- Conduct welcome calls to new potential leads
- Follow up with previous leads and maintain regular communication
- Re activate dormant or inactive leads and identify renewed interest
- Understand customer requirements and provide accurate information about services
- Schedule appointments or transfer qualified leads to the sales team
- Update customer records and call outcomes in the CRM system
- Meet daily call and follow up targets while providing professional customer service
Requirements
- Arabic speaker
- Experience in customer service and real estate
- Strong knowledge of UAE real estate market
- Experience dealing with property buyers, investors, or real estate leads
Full Job Posting
About the Role
- We are looking for a motivated and professional Arabic speaking Junior Call Center Agent to join our team.
- The primary responsibility is to contact potential customers from our existing database, conduct welcome calls, follow up on previous leads, and re engage interested prospects.
Key Responsibilities
- Conduct welcome calls to new potential leads.
- Follow up with previous leads and maintain regular communication.
- Re activate dormant or inactive leads and identify renewed interest.
- Understand customer requirements and provide accurate information about our services.
- Schedule appointments or transfer qualified leads to the sales team.
- Update customer records and call outcomes in the CRM system.
- Meet daily call and follow up targets while providing professional customer service.
Preferred Qualifications
- Arabic Speaker.
- Experience in customer service and real estate.
- Strong knowledge in UAE real estate market.
- Experience dealing with property buyers, investors, or real estate leads is an advantage.
Salary
- AED 3,000 – AED 4,000 per month
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