Arabic Sales Customer Service Representative (Female)
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Key skills for this role
About the Role
We are looking for a motivated and customer-focused Arabic Sales Customer Service Representative to join our team. The ideal candidate will handle customer inquiries, support sales activities, build strong client relationships, and provide excellent service in both Arabic and English.
Key Skills for This Role
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Job Summary
We are looking for a motivated and customer-focused Arabic Sales Customer Service Representative to join our team.
The ideal candidate will handle customer inquiries, support sales activities, build strong client relationships, and provide excellent service in both Arabic and English.
Key Responsibilities
- Respond to customer inquiries via phone, email, WhatsApp, and social media.
- Provide accurate information about products and services.
- Assist customers with orders, quotations, and after-sales support.
- Promote products and services to achieve sales targets.
- Follow up with existing and potential customers.
- Maintain strong customer relationships and ensure customer satisfaction.
- Handle complaints professionally and resolve issues efficiently.
- Update customer records and sales reports in the system.
- Coordinate with other departments to ensure smooth operations.
Requirements
- Female candidate.
- Fluent in Arabic and English (spoken and written).
- Previous experience in sales or customer service is preferred.
- Strong communication and interpersonal skills.
- Ability to work under pressure and handle multiple tasks.
- Good computer skills (Microsoft Office, CRM systems, etc.).
- Professional appearance and positive attitude.
Preferred Qualifications
- Experience in retail, hospitality, or customer support.
- Knowledge of social media customer handling.
- Sales-oriented mindset with strong negotiation skills.
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