Arabic Receptionist (Medical Center)
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Key skills for this role
About the Role
Lotus Holistic Medical Center in Abu Dhabi seeks an experienced Arabic Receptionist for its TCAM and Polyclinic. The role involves patient registration, appointment scheduling, insurance coordination, and administrative support.
Key Skills for This Role
Responsibilities
- Welcome and assist patients in a courteous and professional manner
- Schedule and manage appointments for GP, Physiotherapy, Dermatology, and TCAM services
- Register patients and maintain accurate medical records
- Verify insurance eligibility and obtain necessary approvals
- Answer phone calls, respond to inquiries, and direct patients appropriately
- Coordinate with doctors, nurses, and other healthcare staff to ensure smooth clinic operations
- Handle patient payments and maintain confidentiality of patient information
Requirements
- Fluent in Arabic and English (spoken and written)
- Minimum 3 years of experience as a receptionist in a TCAM and Polyclinic
- Experience handling patients in General Practice (GP), Physiotherapy, and Dermatology departments
- Knowledge of medical appointment scheduling, patient registration, and insurance verification
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Proficient in Microsoft Office and clinic management systems
Full Job Posting
Job Description
- We are looking to hire one experienced Arabic Receptionist for our TCAM and Polyclinic.
- The ideal candidate must have at least 3 years of experience in a medical center handling GP, Physiotherapy, and Dermatology patients.
- Fluency in Arabic and English is required.
- Applicants should have excellent communication, appointment scheduling, patient registration, and insurance coordination skills.
Requirements
- Fluent in Arabic and English (spoken and written).
- Minimum 3 years of experience as a receptionist in a TCAM and Polyclinic.
- Experience handling patients in General Practice (GP), Physiotherapy, and Dermatology departments.
- Knowledge of medical appointment scheduling, patient registration, and insurance verification.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proficient in Microsoft Office and clinic management systems.
Responsibilities
- Welcome and assist patients in a courteous and professional manner.
- Schedule and manage appointments for GP, Physiotherapy, Dermatology, and TCAM services.
- Register patients and maintain accurate medical records.
- Verify insurance eligibility and obtain necessary approvals.
- Answer phone calls, respond to inquiries, and direct patients appropriately.
- Coordinate with doctors, nurses, and other healthcare staff to ensure smooth clinic operations.
- Handle patient payments and maintain confidentiality of patient information.
Preferred Qualifications
- Previous experience in a UAE healthcare facility.
- Familiarity with DOH regulations and healthcare administration procedures.
Experience & Language
- Experience: receptionist: 3 years (Required); working in Medical Center: 3 years (Required)
- Language: Arabic (Required); English (Required)
Job Type & Work Location
- Job Type: Full time
- Work Location: In person
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