Arabic Customer Service Executive- Freight Forwarding
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Key skills for this role
About the Role
Al Fares Cargo Service & Clearance is looking for an Arabic Customer Service Executive for Freight Forwarding to provide help and advice to customers, oversee daily cargo operations, and improve sales performance.
Key Skills for This Role
Responsibilities
- Provide help and advice to customers about available services
- Communicate courteously with customers by telephone, email, letter, and face to face
- Work closely with the team to oversee daily cargo requests and operations
- Proactively recommend improvements to increase sales performance
- Investigate and solve customers’ problems whilst working closely with the Head of Business Development
Requirements
- Bachelor’s degree or equivalent with MS office knowledge
- At least 2 years’ experience in Sales
- Excellent communication skills
- Fluency in Arabic and English
Full Job Posting
Job Overview
- Arabic Customer Service Executive Freight Forwarding provides help and advice to customers about available services.
Responsibilities
- Communicates courteously with customers by telephone, email, letter, and face to face.
- Work closely with the team to oversee daily cargo requests and operations.
- Proactively recommend improvements to increase sales performance.
- Investigates and solves customers’ problems whilst working closely with the Head of Business Development.
Requirements
- Bachelor’s degree or equivalent with MS office knowledge
- At least 2 years’ experience in Sales
- Excellent communication skills.
- Required languages: Arabic, English
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