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indeed

Arabic Call Center Agent

Al Manara Specialized Medical Center LLC
Dubai, UAE
Contract
Onsite
AED 3,500/month
Discovered 4 weeks ago
EnglishArabicCall center operationsCustomer serviceSales skillsAppointment booking
Free

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EnglishArabicCall center operations
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Overview

Al Manara Specialized Medical Center LLC is looking for an Arabic Call Center Agent to handle patient inquiries, follow up with leads, and convert inquiries into appointments. The role requires previous call center experience, excellent communication skills, and fluency in English. Arabic is an adva

Responsibilities

  • Answer incoming calls and patient inquiries.
  • Follow up with leads from advertisements.
  • Convert inquiries into appointments.
  • Confirm and reschedule appointments.
  • Follow up with patients and maintain proper records.
  • Promote clinic services and offers professionally.

Requirements

  • Previous call center or customer service experience.
  • Experience in a medical clinic or healthcare field is preferred.
  • Excellent communication and interpersonal skills.
  • Fluent in English.
  • Confident in handling patient inquiries and follow-ups.
  • Good sales and appointment-booking skills.

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