oracle
Apprentice, Sales Support
Pearson
IND
Onsite
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Are you looking to develop your career in sales operations and customer support?
We are seeking a motivated and detail-oriented Sales Support Apprentice to join our India Higher Education Sales team.
This is an excellent opportunity to gain hands-on experience in sales administration, customer support, CRM management, and business operations while working alongside experienced sales professionals.
As a Sales Support Apprentice, you will play a key role in supporting day-to-day sales activities, maintaining accurate customer and sales data, and ensuring a positive experience for both customers and internal stakeholders.
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About The Role
Are you looking to develop your career in sales operations and customer support?
We are seeking a motivated and detail-oriented Sales Support Apprentice to join our India Higher Education Sales team.
This is an excellent opportunity to gain hands-on experience in sales administration, customer support, CRM management, and business operations while working alongside experienced sales professionals.
As a Sales Support Apprentice, you will play a key role in supporting day-to-day sales activities, maintaining accurate customer and sales data, and ensuring a positive experience for both customers and internal stakeholders.
Key Responsibilities
- Support the management of sales opportunities through OneCRM, including lead creation, lead conversion, and opportunity updates.
- Maintain accurate customer, account, and sales data to support effective sales operations.
- Assist customers and internal sales teams with account statement requests and related queries.
- Support administrative and operational activities across the India Higher Education Sales team.
- Monitor and update sales records to ensure data quality and accuracy.
- Collaborate with team members to resolve customer requests in a timely and professional manner.
- Help identify process improvements that enhance efficiency and customer experience.
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