Appointment Setter

For 35 years, we have been helping companies grow. It is a path that we know well. When Radius started its business in 1990, it was running a successful fuel SME in the North West of England. Today, we are a global business services company operating in 19 countries on five continents.

Our mission is to help businesses of all sizes adapt to market changes and take advantage of the opportunities that come with them.

We differentiate ourselves by our ability to provide SMEs with fleet and connectivity products and services in a single solution, as well as customized solutions for enterprise-level businesses.

We are looking for a dynamic Appointment Setter to join the fast-growing Telematics Team here at Radius .

In this pivotal role, you will be the catalyst for new business opportunities, identifying qualified leads within the fleet management and transportation sectors and initiating meaningful conversations that fuel our sales pipeline.

You will work collaboratively with our sales team to ensure a seamless customer journey from initial contact through to handover, whilst maintaining meticulous attention to detail and consistently exceeding targets. This is an excellent opportunity to make a genuine impact in a fast-paced, innovative environment where your contributions are recognised and valued.

Generate qualified sales opportunities through strategic outbound prospecting targeting fleet operators, logistics companies, and transportation businesses; engage prospects through systematic follow-up on referrals and marketing enquiries

Contact existing and prospective customers in the fleet management and telematics space to identify new business opportunities, understand their operational challenges, and present relevant connected vehicle and IoT solutions that drive value

Re-engage prospects from previous campaigns, dormant opportunities, and past enquiries to maximise conversion potential and pipeline growth within the telematics sector

Build, manage, and nurture a healthy sales pipeline by systematically tracking opportunities, ensuring timely progression, and maintaining organised records of all customer interactions within our CRM system

Collaborate closely with Sales Executives to ensure smooth handovers and seamless customer experiences from initial engagement through to sale

Accurately record and update all customer interactions, pipeline activity, and sales opportunities within our CRM system with precision and consistency

Conduct thorough research and qualification of leads to ensure only high-quality opportunities aligned with our telematics solutions are advanced to the sales team

Consistently achieve individual activity targets, pipeline development goals, and referral metrics whilst contributing to the broader success of the team

Provide feedback and insights on market trends, customer pain points in fleet operations, and competitive intelligence to support continuous improvement and strategic decision-making

Proven experience in lead generation, outbound prospecting, or business development within a B2B sales environment, ideally within the telematics, fleet management, or transportation technology sectors

Demonstrated understanding of connected vehicle technology, IoT solutions, and telematics platforms, with the ability to articulate their value to fleet operators and logistics businesses

Demonstrated ability to qualify leads effectively and understand customer needs through active listening and consultative questioning, particularly regarding fleet operational challenges and vehicle management requirements

Strong telephone and email communication skills with the ability to engage prospects professionally and build rapport quickly, whilst explaining technical telematics concepts in accessible terms

Excellent organisational and time management skills with the ability to prioritise multiple tasks and manage your own workload independently

Proven track record of meeting or exceeding activity targets, KPIs, and sales metrics in a goal-oriented environment

Strong analytical skills with the ability to interpret data, identify trends, and optimise your approach based on performance insights within the telematics and fleet management space

Resilience and persistence with the ability to handle rejection professionally and maintain motivation in a competitive environment

Collaborative mindset with the ability to work effectively as part of a team whilst also taking ownership of individual responsibilities

Attention to detail and commitment to accuracy in all customer interactions and data management

Proficiency with CRM systems and ability to accurately record, organise, and manage customer data and pipeline information relevant to telematics sales cycles

Sales certifications or formal training in sales methodologies and techniques

Experience in the telematics, fleet management, transportation, logistics, or automotive technology sectors

Familiarity with vehicle tracking systems, GPS technology, or fleet management software platforms

Knowledge of industry regulations and compliance requirements affecting fleet operations and vehicle telematics

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Our global DEI networks champion LGBTQ+ inclusion, cultural diversity, women’s empowerment and mental health, neurodiversity and disability support.

We also offer:

Global Female Health Policy & Female Health Champions

Pregnancy Loss and Fertility Treatment Policies

Endometriosis Friendly Employer (UK)

Women-focused gym & female health events

Mental Health First Aiders

Disability Confident Committed Employer (Level 1)

Race at Work Charter signatory

Proud sponsor of Crewe Pride (5 years running) and Cheshire Pride Awards Corporate Supporter 2025

Community network driving charity and volunteering initiatives, with 8 consecutive years of participation in the UK Challenge.

Give as you earn scheme (payroll giving) and match funding

If you feel we are a good match for each other, you can apply online now!

If you’d like to understand more about the role or life at Radius before applying, then please contact our talent team directly.

Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background.

We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you.

We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.

Note to recruitment agencies:

We do not accept speculative recruitment agency CVs or profiles. Any unsolicited CV received by Radius will be treated as a gift and not eligible for an agency fee.

PSL agencies should only send CVs via our Applicant Tracking System, when approved to do so by the Radius Talent Team.