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As an experienced Epic MyChart Analyst, you are a vital member of the ISS Population Health – Patient Experience/Engagement team providing direct support to the development and implementation of Patient Experience/Engagement and Digital programs.
This role requires a customer-focused, data-driven, strategic, organized, innovative, and passionate communicator who strives to effectively help patients, clinicians and healthcare team members engaged in a variety of digital health services.
Analyst will bring a strong analytical, and problem-solving background with an agile development mindset.
Acts as the liaison supporting AHS entities who provide digital health services, including administration, providers, and staff for digital health related services.
Stays abreast of new, available, and upcoming technologies and methodologies.
Partners with Training team on creation of content for staff end-user training, proactively minimize the number of service desk requests and improve efficiency
The ideal resource would have previous experiences in working with health systems on Epic MyChart implementation, optimization, and support.
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Non-profit health care system based in New Jersey.
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