Applications Engineer - Mid Atlantic

Methods Machine Tools, Inc. supplies high-quality, high-precision machine tools and automation solutions, and designs integrated custom machining processes and systems.

We are seeking an Applications Engineer to cover the Mid-Atlantic region reporting to the Applications Manager in Charlotte, NC

This position is responsible for supporting the application, setup, programming, and operation of CNC machines.

The ideal candidate will have expertise in CNC programming, machining processes, and the ability to support customers with technical issues.

Position requires occasional overnight travel

• Technical Support : Provide technical application support to customers, both remotely and on-site, ensuring CNC machines are running efficiently.
• Machine Setup & Operation : Assist in the initial setup and configuration of CNC machines, ensuring optimal machine performance.
• Programming & Troubleshooting : Develop, modify, and optimize CNC programs. Troubleshoot and resolve any issues related to machine operations, including software and hardware challenges.
• Customer Training : Train customers on CNC machine operations, programming techniques, and machine maintenance to maximize productivity and ensure safety.
• Documentation : Create and maintain detailed documentation for programming, procedures, and troubleshooting steps.
• Product Testing : Conduct tests and demonstrations of new CNC systems, providing feedback to engineering and product development teams.
• Collaboration : Work closely with sales teams to tailor CNC solutions to customer needs.
• Continuous Improvement : Stay up-to-date with advancements in CNC technology, integrating new features and methods to improve efficiency.