jazzhr
Applications Engineer II
PBS Biotech
Remote, USA
Full-time
Mid Level
Remote
Discovered 1 weeks ago
Free
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- Serve as a technical expert supporting customers on PBS bioreactor systems and bioprocess optimization
- Troubleshoot and resolve cell culture and process-related challenges in a timely manner
- Provide remote and on-site training to customers and internal teams
- Partner with Sales to support customer engagements and drive successful adoption of PBS technologies
- Lead and participate in technical discussions with key clients
- Translate customer feedback into actionable insights for product development teams
- Support development of technical marketing materials (application notes, white papers, etc.)
- Work collaboratively with the Field Service team to help complete services on PBS bioreactors in the field as necessary
- Bachelor’s degree in Engineering or Scientific discipline with 5+ years of relevant experience , or Master’s degree with 3+ years of experience
- Hands-on experience with immune cell culture (T cells, NK cells)
- Experience working with bioreactor systems
- Strong troubleshooting and root cause analysis skills
- Excellent communication skills with the ability to explain complex technical concepts clearly
- Ability to work independently and collaboratively in a fast-paced environment
- Willingness to travel (up to ~25%)
- Experience working in biotech, biopharma, or related industries
- Experience creating technical documentation or publications
- Customer-facing or applications support experience
- Be part of a company advancing cell therapy and bioprocessing innovation
- Work in a collaborative, high-impact environment
- Opportunity to influence product development and customer success
- Competitive compensation and benefits
- Remote flexibility with global exposure
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Paid time off
- Vision insurance
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