Applications Engineer
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Key skills for this role
Role Overview
• Provide applications support including Test Cell Integration and Test Program Development, Debugging, and Qualification
• Interface with internal and external customers to identify and troubleshoot a wide range of complex operational, both hardware and software, issues and define the improvement.
• Advice and consultation with customers on specific technical projects, including implementation
• Provide pre/post-sales support including technical presentation, customer demos, integration with the customers’ equipment, processes and facilities
• Communicate with customers and peers to define the hardware and software requirements
• Acts as intermediary and field escalation focal point between customer and departments by providing technical support and documentation to field engineers and product support personnel who are diagnosing, troubleshooting, repairing and debugging equipment.
• Implement the FCO (Field Change Order): new software, firmware and hardware releases
• Deliver customer technical training classes, Operations and Programming.
Key Skills for This Role
Full Job Posting
Aehr Test Systems (NASDAQ: AEHR) Headquartered in Fremont, California, Aehr Test Systems is a leading provider of test solutions for testing, burning-in, and stabilizing semiconductor devices in wafer level, singulated die, and package part form, and has installed thousands of systems worldwide. Increasing quality, reliability, safety, and security needs of semiconductors used across multiple applications, including electric vehicles, electric vehicle charging infrastructure, solar and wind power, computing, advanced AI processors, data and telecommunications infrastructure, and solid-state memory and storage, are driving additional test requirements, incremental capacity needs, and new opportunities for Aehr Test products and solutions.
We are seeking an Applications Engineer- APPS II/APPS III in our Fremont location.
Job Description
- Provide applications support including Test Cell Integration and Test Program Development, Debugging, and Qualification
- Interface with internal and external customers to identify and troubleshoot a wide range of complex operational, both hardware and software, issues and define the improvement.
- Advice and consultation with customers on specific technical projects, including implementation
- Provide pre/post-sales support including technical presentation, customer demos, integration with the customers’ equipment, processes and facilities
- Communicate with customers and peers to define the hardware and software requirements
- Acts as intermediary and field escalation focal point between customer and departments by providing technical support and documentation to field engineers and product support personnel who are diagnosing, troubleshooting, repairing and debugging equipment.
- Implement the FCO (Field Change Order): new software, firmware and hardware releases
- Deliver customer technical training classes, Operations and Programming.
Qualifications - Skills And Abilities And Experiences
- Keen understanding of device test techniques and methodology, particularly design for test (DFT) and structural tests such as Scan/ATPG, JTAG, and memory BIST.
- Proficiency in Java, Visual Basic, C++ and Linux environment
- Experience in production optical metrology systems and optics alignment.
- Understanding of system control software and ability to work with SW engineers to troubleshoot.
- Form effective cross-functional relationships and to communicate product design and operational requirements clearly
- Good technical and problem-solving skills and reasoning ability
- Excellent interpersonal and written/verbal communication skills. Tech-Writing skill and Trainer experiences are plus
- Ability to effectively communicate in a multi-lingual and culturally-diverse environment.
- On-site Support Experiences is plus
- Domestic and international travel; Up to 30%
Credentials and Experiences
- BSEE degree with 10+ years of industry experience
- Work experience in application and technical support in the related field, such as ATE, Prober, WLBI, and/or Package Device Burn-in Systems
Compensation
We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business.
Individual base salaries are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography.
In addition, our benefit package includes medical and dental coverage, equity participation plan, 401(k).
About Aehr Test Systems
Public semiconductor test-equipment manufacturer providing wafer-level and package-level burn-in systems for chip makers.
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