Application Support Engineer

• 3+ years’ experience in a technical application support role
• Experience with Microsoft Windows Operating Systems
• Experience with Microsoft SQL Server (preferred) or other relational database technologies
• Experience with Web Applications hosted in IIS
• Experience with a bash scripting/terminal emulation environment, e.g. Cygwin, Powershell
• Excellent written and verbal communication, prioritization, and organization skills
• Networking knowledge – TCP/IP, DHCP, DNS, addressing, subnets LAN/WAN/Router/Firewall a plus
• Excellent understanding of the Client and Server architecture and troubleshooting methodologies and technologies
• Excellent understanding of HTTP Requests with WCF, SOAP, XML
• Excellent understanding of .Net Application structure and configuring .Net Application configurations
• Strong debugging and troubleshooting skills
• C#/.Net programming/debugging experience a plus
• Platform performance monitoring/evaluation a plus
• Familiarity with technical operations in a Credit Union or Bank environment a plus.
• Practical experience supporting financial core products, e.g. Episys (Symitar), Correlation, DNA a plus
• Technical degree or equivalent experience

• Must be able to work with possible distractions in the work environment
• May require sitting, standing, or being on phone calls for long periods of time
• Must be able to work weekends, nights, and on-call shifts
• Available to support customer requests outside of business hours on an on-call rotational schedule
• Ability to travel when required

• Competitive benefits including medical, dental, vision, life, disability, Employee Assistance Program, Flexible Spending Account, Group Accident, Critical Illness, Pet Insurance, Identity Protection Program and long-term care
• Excellent 401(k) plan with company match
• Paid time off (PTO) and Holidays
• Paid voluntary time off (VTO) day
• Wellness programs
• Monthly educational sessions for employees
• A knowledgeable, high-achieving, experienced, and fun team
• A diverse work atmosphere

Alogent does not accept unsolicited resumes from recruiters or agencies.

Any staffing/employment agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of Alogent.

Alogent will have the right to hire that applicant at its discretion and without any fee owed to the submitting staffing/employment agency, person, or entity.

Alogent is an Equal Opportunity/Affirmative Action employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, or any other characteristic protected by federal, state or local laws.