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Application Support Analyst (FIS iMatch)
Atlantis IT Group
Toronto, CAN
Contract
Onsite
Discovered 2 weeks ago
FIS IntelliMatch (iMatch)Banking reconciliationProduction supportIncident managementProblem managementRoot cause analysis
Free
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FIS IntelliMatch (iMatch)Banking reconciliationProduction support
Role Overview
Support FIS IntelliMatch functional operations, banking reconciliation processes, production applications, and business-as-usual activities.
The position is an application support analyst role on a long-term contract.
Key Skills for This Role
FIS IntelliMatch (iMatch)Banking reconciliationProduction supportIncident managementProblem managementRoot cause analysis
Full Job Posting
Role Overview
Support FIS IntelliMatch functional operations, banking reconciliation processes, production applications, and business-as-usual activities.
The position is an application support analyst role on a long-term contract.
Core Responsibilities
- Analyze and resolve reconciliation issues, including out-of-proof items, rejects, breaks, and data investigations.
- Implement reconciliation changes involving balance pools, accounts, and account-to-report links.
- Identify reconciliation gaps and coordinate resolution with upstream systems and technology teams.
- Support critical banking production applications through incident, problem, monitoring, restoration, deployment, and change activities.
- Analyze requirements, recommend solutions, and collaborate with business, operations, technology, and vendor teams.
Required Qualifications
- Have five or more years of experience in banking technology, application support, production support, or business analysis.
- Have hands-on FIS IntelliMatch experience and strong knowledge of reconciliation operations.
- Have experience with incident, problem, and change management.
- Understand IT operations standards, monitoring, logging, and alerting frameworks.
- Demonstrate analytical, troubleshooting, written communication, and verbal communication skills.
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