Application Support Analyst

Providing application support and troubleshooting for Pronto Xi and other business systems.

Investigating and resolving user requests through Jitbit, Jira and Confluence.

Supporting testing, deployments and system improvements alongside our Development team.

Monitoring system integrations and helping resolve issues.

Creating user guides, documentation and training materials.

Working closely with stakeholders to identify opportunities for system enhancements.

Experience in Application Support, Systems Administration, or a similar role.

Exposure to ERP systems, with Pronto Xi highly regarded.

Strong problem-solving and analytical skills.

Knowledge of integrations and APIs.

A collaborative approach and confidence working with both technical and non-technical stakeholders.

A passion for learning, continuous improvement, and helping others succeed.

You will be part of a supportive, down-to-earth team where your ideas are valued, your development is encouraged, and your work helps make a real difference across our business.

Ready to put your application support expertise to work in a role where you can drive continuous improvement, solve meaningful challenges, and make an impact across a growing business? Apply today

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