Application Engineer

LearningMate

Mumbai, IND

Full-time

Mid-Senior

Onsite

Discovered 1 weeks ago

Snowflake operationsSQLDevOps and SREPythonAPI troubleshootingApplication support

Free

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Key skills for this role

Snowflake operationsSQLDevOps and SRE

Straive, formerly LearningMate Solutions, provides data analytics and AI operationalization services for enterprise workflows.

The company combines technical scale with domain expertise in complex and unstructured data.

The Application Engineer supports production applications and AI-enabled agents in an operational environment.

The role covers monitoring, incident response, troubleshooting, deployments and operational improvement.

Monitor production applications and respond to alerts.
Reproduce and triage application and agent issues.
Inspect logs, traces, agent executions and Snowflake workloads to isolate failures.
Resolve standard incidents and execute documented fixes.
Manage ticket severity, ownership and escalation.
Build operational runbooks and troubleshooting guides.
Support deployments, configuration changes, prompt changes and application fixes.
Track recurring incidents and identify automation or permanent engineering opportunities.
Produce metrics for incidents, resolution times and repeat issues.

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