icims
Application Development Operations Manager
Edgewater Federal Solutions, Inc.
Albuquerque, USA
Full-time
Mid Level
Onsite
Discovered 1 weeks ago
Free
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Edgewater Federal Solutions is seeking a Application Development Operations Manager to support a major national laboratory.
The Application Development Operations Manager is a senior leadership role responsible for overseeing a large, distributed team of application development professionals (70+ staff), many of whom are embedded within customer organizations. This role emphasizes organizational leadership, workforce strategy, and operational excellence rather than day-to-day technical delivery. The OM ensures effective staffing, strong employee performance, and alignment with evolving technology and client needs. The position requires a strong technical foundation in modern development practices, DevOps, automation, and software delivery frameworks to support hiring, workforce planning, and operational oversight, while also maintaining close engagement with customer stakeholders and ensuring compliance with all required policies.
Organizational Leadership & Operations
- Lead and supervise a large, distributed operational workforce to achieve performance targets and deliver high-quality services
- Serve as the primary escalation point for personnel, operational issues, and customer concerns, ensuring timely and effective resolution
- Participate in regular operational meetings with the Customer Representative to review progress, performance, and strategic initiatives
- Attend customer meetings to provide updates, insights, and recommendations on operations and workforce performance
- Foster a high-performance, accountable culture across embedded teams
Workforce Management & Leadership
- Oversee the full employee lifecycle including hiring, onboarding, performance management, career development, and retention
- Partner with HR on employee relations, organizational design, and compensation strategies
- Conduct performance evaluations, coaching, and development planning for staff at all levels
- Identify skills gaps and implement workforce development and upskilling strategies
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