Apartment Facilities Manager - Moorestown, NJ

Job Requirements

• 5–7 years of experience in property management, maintenance operations, or an equivalent combination of education and hands-on experience.
• HVAC certification with 2–4 years of hands-on experience servicing and repairing HVAC systems.
• 2–4 years of experience with mechanical, electrical, and plumbing systems.
• Experience with grounds management, property upkeep, and quality control in multifamily or commercial properties.
• Current CPO certification.
• Strong verbal and written communication skills.
• Demonstrated leadership and team-building abilities.
• Strong customer service skills with the ability to build positive professional relationships.
• Ability to travel approximately 2 days per month and work effectively under established leadership and operational direction.
• Proficiency with basic computer applications, including Microsoft Outlook, Excel, and Word, as well as property management or service-ticket systems.
• Professional appearance and appropriate business attire are required.
• OneSite experience and prior lease-up experience are preferred.

Key Responsibilities

• Perform and oversee routine and emergency maintenance, including HVAC, plumbing, electrical, carpentry, appliance repair, and related building systems.
• Lead, train, and support maintenance team members while assigning work and ensuring timely completion of service requests.
• Oversee the make-ready process for vacant units, maintaining high standards for quality, presentation, and efficiency.
• Conduct routine property inspections and proactively identify maintenance, safety, and quality concerns.
• Maintain appropriate inventory of tools, parts, equipment, and supplies and submit purchase requests as necessary.
• Coordinate and oversee third-party contractors, vendors, and service providers.
• Ensure maintenance activities are completed safely, professionally, and in accordance with applicable regulations and property policies.
• Maintain accurate and timely records of work orders, inspections, preventative maintenance, and other operational activities.
• Participate in a rotating on-call schedule and respond appropriately to after-hours emergencies.
• Communicate professionally and effectively with property management, residents, team members, contractors, and vendors regarding maintenance needs and concerns.
• Support a culture of accountability, teamwork, professionalism, and continuous improvement.

Qualifications

• The ideal candidate will demonstrate:
• Strong technical knowledge and hands-on maintenance experience.
• The ability to lead, coach, and hold team members accountable to established standards.
• Excellent organization and time-management skills.
• A proactive approach to identifying and resolving problems.
• The ability to prioritize competing demands while maintaining attention to detail.
• Professional communication and customer-service skills.
• A commitment to maintaining high standards of property appearance, safety, and operational performance.
• The ability to work independently while collaborating effectively with leadership and the broader property management team.

Equal Opportunity Employer