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Analyste d'Affaires Senior
Highspring
Montreal, CAN
Full Time
Senior
1 weeks ago
Requirements ElicitationProcess ReengineeringWorkshop FacilitationAgile/ScrumUser StoriesJira
Free
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Requirements ElicitationProcess ReengineeringWorkshop Facilitation
About the Role
Highspring is seeking a Senior Business Analyst to join a delivery team supporting a large-scale transformation initiative focused on operational modernization and customer experience.
Key Skills for This Role
Requirements ElicitationProcess ReengineeringWorkshop FacilitationAgile/ScrumUser StoriesJira
Responsibilities
- Partner with stakeholders to identify opportunities for process improvement and lead reengineering initiatives
- Elicit, analyze, and document business and functional requirements
- Act as a key point of contact for the Agile team and support delivery execution
- Collaborate with product design and customer experience teams to translate vision into specifications
- Facilitate workshops to map current state processes and identify efficiencies
- Write clear and effective user stories to support development teams
- Gather, validate, and consolidate feedback from stakeholders
- Coordinate and support user acceptance testing activities
- Contribute to change management planning and execution
- Assess impacts, identify risks, and define mitigation strategies
- Communicate project progress to stakeholders and leadership
- Support the Product Owner in maximizing team performance
Requirements
- Bachelor's degree or equivalent experience
- 5 8 years of experience as a Business Analyst
- Strong ability to influence and collaborate with stakeholders at all levels
- Excellent analytical and problem solving skills
- Experience working in Agile, cross functional environments
- Strong communication skills, both written and verbal
- Expertise in requirements elicitation and documentation
- Experience in process reengineering and business transformation
- Strong workshop facilitation skills
- Experience improving operational processes with business teams
- Knowledge of Agile/Scrum methodologies
- Strong presentation skills (PowerPoint, Visio)
Full Job Posting
About Highspring
- Highspring is a next generation consulting and professional services firm delivering modern, agile, and forward thinking solutions to clients across North America.
- We work with leading organizations in insurance, financial services, and technology to help them evolve their operations and build exceptional customer experiences.
The Opportunity
- We are looking for a Senior Business Analyst to join one of our delivery teams supporting a large scale transformation initiative focused on operational modernization and customer experience.
- You will act as a key link between business stakeholders and technology teams, translating complex requirements into clear, actionable deliverables in an Agile environment.
What You'll Do
- Partner with stakeholders to identify opportunities for process improvement and lead reengineering initiatives.
- Elicit, analyze, and document business and functional requirements.
- Act as a key point of contact for the Agile team and support delivery execution.
- Collaborate with product design and customer experience teams to translate vision into specifications.
- Facilitate workshops to map current state processes and identify efficiencies.
- Write clear and effective user stories to support development teams.
- Gather, validate, and consolidate feedback from stakeholders.
- Coordinate and support user acceptance testing activities.
- Contribute to change management planning and execution.
- Assess impacts, identify risks, and define mitigation strategies.
- Communicate project progress to stakeholders and leadership.
- Support the Product Owner in maximizing team performance.
What You Bring to the Table
- Bachelor's degree or equivalent experience.
- 5 8 years of experience as a Business Analyst.
- Strong ability to influence and collaborate with stakeholders at all levels.
- Excellent analytical and problem solving skills.
- Experience working in Agile, cross functional environments.
- Strong communication skills, both written and verbal.
Core Skills Required
- Expertise in requirements elicitation and documentation.
- Experience in process reengineering and business transformation.
- Strong workshop facilitation skills.
- Experience improving operational processes with business teams.
- Knowledge of Agile/Scrum methodologies.
- Strong presentation skills (PowerPoint, Visio).
- Experience coordinating testing and validation activities.
Our Stack
- Agile (Scrum)
- Jira / Confluence
- Visio or equivalent process mapping tools
Why Join Highspring?
- Work with a collaborative and high performing consulting team.
- Contribute to impactful transformation projects.
- Access continuous learning and development opportunities.
- Benefit from flexible work arrangements and a strong team culture.
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