Analyst, Specialist Operational Risk Managemet, Consumer Banking Group

Act as the CBG Unit Operations Risk Manager with below key responsibilities

Enhance CBG India's risk governance framework by actively facilitating internal committees and ensuring robust representation in bank-wide governance forums.

Develop & ensure effective recommendation of all operational risk policies, standards, and guidelines, both at the corporate and unit-specific levels.

Rigorous oversight and highlight all deviations from corporate operational risk policies, upholding stringent control standards.

Strategically coordinate all audit and regulatory inspections to ensure seamless collaboration and compliance with the requirements.

Ensure flawless and timely reporting of operational risk events including analyzing and reporting operational risk events, loss trends and root cause to Team lead and relevant risk and control committees by adhering strictly to Group standards for completeness and accuracy,

Review and provide advisory guidance on the efficacy and appropriateness of risk mitigating measures and plans.

Actively monitor Key Risk Indicators (KRIs) to identify and address emerging risks and maintain a robust risk posture.

Identify/update the scope of RCSA to be completed for CBG India.

Plan and implement the RCSA program across all areas within CBG

Identifying and assessing inherent/net/residual risks and aligned internal controls with timely review / testing.

Validate RCSA against actual risk event losses, KRI trends, audit and regulatory inspections

Facilitate the Outsourcing Risk Review with the control teams including ISS, Operations, Technology, Audit, GPS, Risk, Legal and Compliance

Facilitate the assessment process required for Outsourced Service Providers with the Ecosystem partners and the control teams

Facilitate NPA review and approval process for CBG products within the Country and Regional stakeholders

Support in review periodic Product releases & Standard Operating procedures as and when needed and highlight controls to be built in

Identification and running of theme-based reviews of the processes from Controls perspective

Identification of Legal and Compliance risks, mitigants and residual risks in co-ordination with the business & operations teams and facilitate the process of risk acceptance.

Facilitate the business and operations team in establishing the risk framework for CBG and ensuring timely closures.

Liaise with the Audit team to establish a risk-based audit approach for CBG

Provide input for co-ordination with the audit team for assessments pertaining to CBG & close tracking on audit issues pertaining to CBG.

Ensure timely implementation of BCM policies and standards

Ensure timely reporting/ escalation of incidents causing disruptions to the business

Highlight key BCM issues to unit management and track action plans to closure

Provide support during regulatory inspections to ensure data and responses provided are in line with requirements

Constant compliance to laid down training & certification requirements and participate in creating culture of knowledge depth for self and within the team by regular input & knowledge sharing & upskilling.

Minimum 4 to 8 years’ experience in banking, especially related to operational risk management & business risk controls

Experience of multi-tasking and managing multiple stakeholders.

Bachelor’s degree from a recognized university

Post graduate qualifications are desirable but not necessary if suitably compensated by top notch exposure to above listed experience

Professional qualifications on projects and change management are desirable but not mandatory.

Understanding of country regulations specifically in consumer/ retail banking space

Understanding of digital lending processes & Basic AI use

Provide proative input for periodic review of the unit specific KRIs/ Common KRIs in consultation with BU/ SU Head

Analyze and monitor the KRI data highlight KRI trends and issues

Data Analysis: Proficiency in analyzing data to identify trends, patterns, and potential risks

Timely implementation of BCM policies and standards

Analyse and monitor the KRI data and trends

Drive performance through Value Based Propositions

Build pride and passion to protect, maintain and enhance DBS’ image and reputation

Enhance knowledge base, build skill sets & develop competencies

Invest in team building & motivation through ideation & innovation

Execute at speed while maintaining error free operations

Develop a passion for performance and grow the talent pool

Maintain the highest standards of honesty and integrity