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Ambassador Attraction Ops - Part Time (The LINQ Promenade LV)

Caesars Entertainment
Las Vegas, USA
Part-time
Mid
Onsite
Discovered 1 weeks ago
Free

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Responsibilities

  • Oversee the safety and harnessing of all guests, including inspecting and adjusting harnesses for maximum safety and comfort.
  • Demonstrate the highest level of guest service and attention during all guest interactions.
  • Safely load trolleys onto zipline cables and make proper attachments for guests' flights. Unload guests from trolleys and escort them to a safe zone for unharnessing.
  • Connect guests to the ziplines, double-checking trolley and harness connections. Perform swap checks with operational partners.
  • Display critical safety instructions to every guest.
  • Enable and dispatch guests from control panels, reset automatic controls after launches, and verify landing platforms are ready to receive guests.
  • Maintain repetitive actions to cycle guests quickly and safely while providing high-level guest service and interaction.
  • Continuously work to improve ride cycle times to reduce wait times.
  • Remove and load harnesses and flight bags from the Gear Retrieval System or Cart on both launch and landing platforms.
  • Perform morning operational checks, including loading fellow operators onto the zipline for pre-opening checks and ensuring the ride is ready and safe for guests. Clean all platforms, staircases, and handrails daily.
  • Remove trash and secure platforms for maintenance upon nightly shutdown.

Qualifications

  • Must be at least 18 years old.
  • Possess inherent customer service skills, a passion for customer care, and a commitment to proactive service.
  • Ensure the safety of all guests, team members, and other employees at all times. Secure all decks and platforms during closing hours.
  • High School Diploma preferred
  • Ability to effectively communicate in a friendly, courteous manner with guests, employees, management, and the public.
  • Proficiency in English.
  • Willingness to work various shifts and hours, including holidays and weekends. Willingness to work at different workstations within the Fly LINQ area and outdoor locations.
  • Effectively manage time and perform multiple tasks simultaneously.
  • Uphold and demonstrate the highest level of integrity in all situations, recognizing the standards required by a regulated business.

ADDITIONAL REQUIREMENTS

  • Must meet professional appearance standards as prescribed by company policy. Must wear the designated uniform as described in Fly LINQ procedures.
  • Must be able to listen and respond to visual and verbal/sound cues.
  • Ability to move quickly and easily around noisy, high-volume establishments
  • Must be able to lift 50 lbs. and reach a height of 6'8".
  • May be exposed to hot, cold, or windy conditions and may be required to stand for extended periods.
  • Ability to work in high places.
  • Ability to stand, walk, kneel, and stop for long durations.

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