Airline Operations Coordinator (TRC)

Safety, Security and Compliance

Physical Requirements

• This job requires physical stamina and strength – Lead Ramp Agents must be able to lift / carry / push / pull and move items 70 pounds (32 kg) or more on a regular basis and repetitively lift items weighing 40 to 50 pounds on raised surfaces.
• Must be able to carry heavy items up and down narrow jetway stairs.
• Must be able to walk, climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods.
• Must be able to work in cramped or high places.
• Must be able to be alerted to moving vehicles or aircraft and use radio equipment to communicate with crew and airport authorities.
• Must be able to work outside in all types of weather, around jet and machinery noises.

Knowledge, Skills & Abilities

• Demonstrated Leadership Skills: Operations Coordinators must be able to provide direction and support to their team to complete all required tasks proficiently and safely.
• Excellent Communication Skills : Operations Coordinators must be able to communicate information and instructions verbally and/or via radio equipment effectively in a professional manner with the flight crew, gate agents, and other ground crew to coordinate the movement and handling of planes, equipment, baggage, and cargo.
• Bilingual English/Spanish communication skills preferred.
• ​ Strong math skills: Operations Coordinators may be required to calculate weight and balance calculations for planes.
• Intermediate Computer skills: Operations Coordinators may be required to use computer systems to track cargo and baggage.
• Problem-solving skills: Operations Coordinators may be called upon to troubleshoot issues during loading and unloading.
• Time management skills: Operations Coordinators must be able to manage their time effectively to complete tasks efficiently in a fast-paced environment .

Qualifications

• Be at least 18 years of age and possess a high school diploma, GED, or work experience equivalent.
• Possess a valid driver’s license with a clean driving record.
• If work location is in the United States, must have authorization to work in the United States as defined by the Immigration Reform Act of 1986. If work location is in Canada, must have authorization to work in Canada as defined by the Immigration and Refugee Protection Act (IRPA) of 2001.
• Must complete ramp and SIDA training to obtain airport authority identification security.
• If required by customer or role access, be able to secure a Customs Seal through the respective governing agency.
• Preferred Qualifications - One+ year of airline ramp experience.
• Bilingual (English/Spanish) preferred.
• Ability to effectively communicate with Spanish-speaking customers, patients, clients, or team members is a plus.
• AGI offers a comprehensive benefit package for all employees, including paid vacation and medical / dental / vision for full-time qualified employees as well as medical coverage for part time employees. AGI also provides free uniforms and free on-the-job training to all employees.
• Additional benefits include company-matched 401(k) program, company-paid employee assistance program, voluntary life insurance, and travel discounts on car rentals, hotels, and cruises to name a few.
• The successful AGI team member brings their “A” game every day with energy and enthusiasm, respect for their team, and the highest regard for safety!
• Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.