Air Freight Sales Agent / Executive((Air Freight Cargo)

Job Overview

Key Responsibilities

• Develop new air freight customers through calls, meetings, networking, referrals, and market research.
• Generate leads and convert enquiries and quotations into profitable shipments.
• Promote import, export, cross-trade, door-to-door, and special cargo air freight solutions.
• Build and maintain relationships with existing and prospective customers.
• Prepare and negotiate competitive quotations while protecting company margins.
• Coordinate with Pricing, Airlines, Operations, Customer Service, and Accounts.
• Maintain an active sales pipeline and follow up on quotations and opportunities.
• Monitor market rates, competitor activity, airline capacity, and customer trends.
• Achieve assigned monthly and annual sales and gross-profit targets.
• Maintain CRM records and provide regular sales activity reports.
• Identify opportunities to cross-sell other logistics services.

Requirements

• Previous experience in air freight sales, freight forwarding, logistics, cargo sales, or B2B sales is preferred.
• Strong communication, negotiation, presentation, and closing skills are required.
• Proven ability to develop new business and work independently is required.
• Good understanding of air freight operations, documentation, and basic chargeable-weight concepts is required.
• Commercial awareness and understanding of sales margins are required.
• Strong customer relationship, networking, follow-up, organization, and time-management abilities are required.
• Proficiency in Microsoft Office and CRM systems is required.
• UAE air freight or logistics market experience and an existing customer network are highly advantageous.
• Knowledge of automotive, dangerous goods, valuable, oversized, or other special cargo is an advantage.
• IATA/FIATA or Dangerous Goods certification is an advantage.

Success Measures

Employment and Location

• The position is full-time and located in Dubai, UAE.