Air Arabia: Cabin Crew (Sharjah/Abu Dhabi)

Overview

Safety & Professional Conduct

• Arriving on time, looking polished and professional, and ensuring you're fully fit and legally compliant for every flight. You'll attend pre-flight briefings to review flight details, role assignments, security protocols, and boarding plans.
• Guiding passengers through safety procedures with clarity and confidence, keeping their well-being top of mind throughout the journey.
• Staying alert to any safety or security concerns, working closely with your Cabin Supervisor to address issues immediately according to our standard operating procedures.
• Providing first aid when needed, and promptly reporting any irregularities or equipment malfunctions to your Cabin Supervisor or Captain.

Customer Service Excellence

• Welcoming guests as they board, assisting with seating and formalities, and logging necessary information in the aircraft logbook in line with airline and aviation authority requirements.
• Attending to individual passenger requests, from pre-booked meals to special assistance needs, always with patience and professionalism.
• Recognizing when someone is stressed or struggling, and stepping in with the right support as outlined in our operations manual.
• Helping maximize onboard revenue by introducing our meal options, products, and the "Charity Cloud" program in a friendly, natural way—working toward both individual and team sales targets.
• Handling cash and credit card payments securely and accurately for any onboard purchases or donations.

Pre-Flight & Post-Flight Duties

• Conducting thorough pre-flight checks to confirm that emergency equipment, catering supplies, and other essentials are fully stocked and ready. Reporting any deficiencies to your Cabin Supervisor or Captain.
• Ensuring the cabin is properly cleaned during transit stops, and that fresh catering and duty-free products are loaded before departure.
• Coordinating a clear, complete handover of the cabin with catering, cleaning, or maintenance staff as needed.
• Completing post-flight briefings and assessment reports, offering constructive feedback on your Cabin Supervisor, documenting any flight issues, and sealing duty-free containers.
• Stepping into the Cabin Supervisor role when designated by the Captain, taking responsibility for passenger conduct and overall cabin management.
• Keeping your skills sharp by attending recurrent training, emergency procedure workshops, and other learning sessions to maintain your license and stay competitive.
• What We're Looking For?

Education & Qualifications

• A Higher Secondary Certificate or diploma is acceptable; a diploma in Travel or Tourism is a nice plus.
• Training in First Aid, Safety, or Emergency Procedures gives you an edge.

Personal Qualities

• You're presentable, friendly, and can keep a cheerful, positive attitude—even when things get stressful.
• You're genuinely customer-focused, able to understand and act on what passengers need.
• You can handle difficult situations and frustrated travelers without ever compromising the airline's image.
• You're alert and detail-oriented, able to spot irregularities and respond to threats or emergencies with efficiency and commitment.
• You take initiative, stay motivated, and work well within a team.
• You communicate clearly in both spoken and written English. Additional languages are a definite advantage.
• You manage your time well and solve problems effectively.
• You're comfortable with basic computer tools like Microsoft Office.

Important Physical & Legal Requirements

• Age between 20 and 29 for candidates without previous crew experience, or up to 33 for those with experience.
• Minimum height: 160 cm for women, 170 cm for men, with weight proportionate to your age and height.
• Clear skin with no visible marks or tattoos while in uniform.
• Medically and physically fit to perform all cabin crew duties.
• Able to swim with the assistance of a flotation device.

Experience

• Fresh graduates are absolutely welcome to apply—we love bringing in new talent.
• Previous experience as cabin crew, or in a customer service role within aviation or hospitality, is considered an added strength.
• An active cabin crew license is an advantage.
• You must be comfortable working shifts, longer hours, and adapting to frequent schedule changes with flexibility.
• You should demonstrate the ability to contribute positively and deliver results against our policies, procedures, and performance targets.

Why Join Air Arabia?