AI Workflow Transformation Lead

You're a transformation professional who can combine strategic thinking with hands-on delivery. You'll be comfortable working in ambiguity, challenging established ways of working and bringing people on the journey.

Business transformation, workflow redesign or process optimisation.

Business analysis and solving complex organisational challenges.

Working alongside technology, data or AI teams to deliver change.

Driving stakeholder alignment in complex or sensitive environments.

Change management, adoption and workforce transformation.

Identifying and delivering measurable business value through transformation initiatives.

Understanding the potential of AI, automation and emerging technologies in business workflows.

AI is becoming part of how work gets done across Medibank. Joining the AI Hub means working at the intersection of strategy, technology and delivery to redesign workflows, embed AI into everyday work, and help shape the future operating model of the organisation. You'll work alongside a diverse group of builders, learning fast, experimenting responsibly and delivering outcomes that matter.

We understand that work means different things to everyone... We know happy, healthy people make great teams, and great teams put more heart into each customer and patient interaction. And that ’ s why we ’ re reinventing work.

Imagine a workplace that helps you and your family thrive. Where connection, personal development and health and wellbeing are front of mind. To learn more about our benefits go to https://careers.medibank.com.au/culture/rewards-benefits/

For you, work should help you Live Better. It should bring you fulfillment and joy. And with Medibank, it could.

We believe in everyone's potential and strive to make Medibank inclusive for all because different perspectives make us better. We encourage applications from everyone, including Aboriginal and Torres Strait Islander peoples, neurodivergent candidates, LGBTQIA+ community including transgender and gender diverse candidates and candidates with a disability.

If you need adjustments or alternative formats at any stage of the recruitment or employment journey, we’re here to help. You can let us know directly in the application form, or if you’d prefer to discuss before applying, please reach out to us careers@medibank.com.au or (03) 8622 5666. Learn more about our commitments and employee stories at https://careers.medibank.com.au/diversity-inclusion /(please copy and paste the URL onto your browser)

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