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AI Program Lead
FacilityOS
North York, CAN
Full Time
Lead
Hybrid
2 weeks ago
Program ManagementAI StrategyCross functional LeadershipExecutive ReportingGovernanceVendor Management
Free
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Program ManagementAI StrategyCross functional Leadership
About the Role
FacilityOS is seeking an AI Program Lead to drive AI strategy execution across the organization. This high-visibility role involves managing a portfolio of cross-functional AI initiatives, building AI infrastructure and enablement frameworks, and providing executive reporting to C-suite stakeholders.
Key Skills for This Role
Program ManagementAI StrategyCross functional LeadershipExecutive ReportingGovernanceVendor Management
Responsibilities
- Own end to end execution across a portfolio of cross functional AI initiatives, from evaluation through launch to value realization
- Define and maintain program governance structures including owners, milestones, dependencies, and risk registers
- Design and implement org wide frameworks and standards that enable consistent, scalable AI adoption across departments
- Lead the development of knowledge infrastructure, including content architecture, data foundation layers, and AI readiness standards
- Facilitate weekly AI Council alignment meetings with VP and C suite stakeholders
- Prepare and deliver clear, high quality executive status updates covering portfolio health, risks, and items requiring C level decision
- Partner with VPs and functional leads across all departments to align goals, scope, and delivery timelines
- Coordinate external vendor and contractor engagements, ensuring accountability and alignment to project outcomes
Requirements
- 5+ years of experience in program management, strategic operations, or technology leadership within a SaaS or enterprise technology environment
- Demonstrated ability to manage complex, cross functional programs with multiple workstreams, stakeholders, and competing priorities
- Strong working knowledge of AI tools, data platforms, or enterprise SaaS implementations
- Experience designing operational frameworks, governance structures, or enablement programs at an organizational level
- Excellent communication skills with a track record of presenting to and influencing C suite and VP level audiences
- Comfortable driving progress in high ambiguity, fast moving environments without direct authority
- Familiarity with AI concepts including LLMs, agent frameworks, knowledge management, and data infrastructure is a strong advantage
Full Job Posting
About FacilityOS
- FacilityOS is a fast growing company redefining how facilities operate—bringing safety, security, and daily operations into one unified platform used by organizations around the world.
- As we continue to scale globally, we’re building a team of driven, curious people who want to make an impact.
- Our team comes together in office twice a week to connect, collaborate, and build momentum.
What We’re Looking For
- The AI Program Lead reports directly to the CTO and serves as the central driver of AI strategy execution across FacilityOS.
- This is a high visibility, cross functional role that sits at the intersection of strategic program management, organizational enablement, and executive governance.
- The ideal candidate brings both operational discipline and a genuine understanding of AI.
Key Responsibilities
- Own end to end execution across a portfolio of cross functional AI initiatives, from evaluation through launch to value realization.
- Define and maintain program governance structures including owners, milestones, dependencies, and risk registers.
- Proactively identify blockers, resolve execution gaps, and escalate delays with clarity and context.
- Drive accountability across teams without direct authority, ensuring high quality and timely delivery.
- Design and implement org wide frameworks and standards that enable consistent, scalable AI adoption across departments.
- Lead the development of knowledge infrastructure, including content architecture, data foundation layers, and AI readiness standards.
- Evaluate and guide the adoption of data platforms and tooling in support of the company's AI strategy.
- Establish and maintain consistent execution tools, tracking practices, and reporting standards across teams.
- Facilitate weekly AI Council alignment meetings with VP and C suite stakeholders.
- Prepare and deliver clear, high quality executive status updates covering portfolio health, risks, and items requiring C level decision or approval.
- Lead technical coordination forums (e.g., AI Tech/Integration SWAT) bridging engineering, product, and operations.
- Maintain centralized program visibility into project status, risks, resource needs, and strategic alignment.
Qualifications
- 5+ years of experience in program management, strategic operations, or technology leadership within a SaaS or enterprise technology environment.
- Demonstrated ability to manage complex, cross functional programs with multiple workstreams, stakeholders, and competing priorities.
- Strong working knowledge of AI tools, data platforms, or enterprise SaaS implementations.
- Experience designing operational frameworks, governance structures, or enablement programs at an organizational level.
- Excellent communication skills with a track record of presenting to and influencing C suite and VP level audiences.
- Comfortable driving progress in high ambiguity, fast moving environments without direct authority.
- Familiarity with AI concepts including LLMs, agent frameworks, knowledge management, and data infrastructure is a strong advantage.
- PMP, Agile, or equivalent certifications are a plus but not required.
Why work at FacilityOS?
- Comprehensive health coverage
- A Hybrid work environment
- Opportunity for advancement and growth
- Catered Events, Snacks, Drinks
- Birthday and Life Celebrations
- Two annual parties in a year
Additional Information
- All candidates must be legally eligible to work in Canada or United States.
- Any offer of employment may be conditional upon full background checks including a criminal record check, a credit check and employment and educational verifications.
- We may use artificial intelligence (AI) tools to support parts of the hiring process.
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